While the staff was kind and while we had anticipated a long wait being that it’s the emergency room, I did not anticipate the lack of training from the doctors. Why do I say this? My 10yr old daughter fell onto her shoulder while rolling down a sand dune and felt something pop, so I took her to Tidelands ER. They did 3 X-rays: 1 of her shoulder, 1 of her collarbone, and 1 of her other shoulder for comparison. The doctor determined that she had an AC separation (gap between collarbone and shoulder bones) and he said that he also sent the images to a radiologist at home for their review and opinion and that they agreed on it being an AC separation.
One week later we are at home and she has a bump growing in the middle of her collarbone, so I made an appointment with a orthopedic doctor who did the same xrays and she said (and showed me) that my daughter CLEARLY has a broken collarbone. Not a fractured collarbone, but a snapped in half collarbone!!! How did two doctors at Tidelands miss this?! What can be done so this doesn’t happen again? I’m so upset that my daughter went over a week with the wrong diagnosis and has been walk around with a broken collarbone without knowing. If she fell again her bone could have come through her skin. I feel terrible for trusting those doctors. Please question anything they tell you here because it’s just too dangerous not to. On top of all that, I have to pay for this service that was wrong in so many ways.