Waldo County General Hospital
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feedback about Waldo County General Hospital
Belfast Hospital has never been anything more than a bandaid station and continues to offer sub par service. My father had a stroke in '09 and untortunately had to visit the ER on a number of occasions over the course of a few years after that. After a couple visits in the course of a weekend, a nurse had the gall to tell my mom that they couldn't keep seeing him in the ER and he should be in a nursing home if mom couldn't take care of him at their home. Mom was visibly upset about the possibility of putting her husband in a facility after working so hard to keep him in their home, and a supervisor had to formally apologize to us and discipline the nursing staff. Many times over the years since, we have had problems with the staff there, mainly the ER and administration and billing offices. The problems they have had with patients receiving incorrect medication while being inpatients is yet another concern, (I believe there was even some deaths) and they refused to listen when told they were giving my dad the wrong dosage of insulin until his PCP came in and set them straight. My dad ended up staying for a few days after an infection and they assured us that he was being taken for walks a few times each day to strengthen his legs and keep him mobile. We found out that was a bold-faced lie and when he came home, he was then a bed patient who never walked again until his death in 2015. Since then my mom has vowed to only go there for testing and non-invasive procedures, and has arrangements with her PCP that if she needs to go anywhere it will be Bangor. Over the past few days she has been having stomach pains and called the hospital for a callback from the Dr on call who was covering for her PCP. Once again they proved their lack of caring and attention to patient care, and no one ever called back. She is going to call her PCP on Monday and once again complain about the quality of service at Waldo County. I STRONGLY urge everyone to carefully pay attention to this facility and whenever possible, go somewhere else.
Hospitable staff. Much much better than Inland Hospital!
This hospital is a true dichotomy. We had to BEG to see an actual doctor as they rotate with other personnel. We did not see a lung specialist until day 9, with my 90 year old father getting worse and worse. They did not admit he'd be better off in Portland until he was far too involved. Although almost totally sedentary, they did nothing to prevent blood clots for over a week. When they FINALLY did an mri he was full of clots and they had travelled to his lungs. He died 3 days after being transferred to Maine Med. I fully believe had we been more proactive (both medical staff and family) he may have survived. Having said that, the nurses on the 2nd floor were totally amazing. They were SO kind and patient to all of us. I honestly felt they cared for him as though he were their family. They constantly reassured him and were endlessly compassionate and understanding. He received attention 24/7 and absolutely loved all of them. I do not have the words to express what a fantastic group of professional they are. In spite of the end result, we were so blessed by them .
Horrible! They sent us to penbay or said we could wait for another couple of hours while observing my mother in law barely breathing. She died a few days later. Also, the months prior to her death they even had an x-ray showing a fist-sized tumor in her lungs. They decided to apparently ignore this and kept calling it TMJ and allergies.
If I could give this review zero stars I would. The nerve of the Emergency Room staff, to treat a patient who is all alone, in a great deal of pain, to have a nurse come in to where my family member was to tell her that "You're being too loud, everyone can hear you, you need to stop". Whoever that nurse is, deserves to be fired---truly she has no bedside manor. Turns out that my family member had an untreated kidney stone, and the pain was excruciating. My relative didn't let the nurse get away with it, she made sure to tell her that she didn't like the way that nurse was treating her. No one should have to explain themselves when they are in pain and they need assistance. I have called the ER to complain, I also will be filing a formal complaint to make sure that this doesn't continue. This is the reputation that this emergency room has, snooty doctors, rude nurses that don't give a care in the world, and they all act like patients are faking. SHAME ON YOU ALL. I myself have been a patient there as well and they simply don't care about you at all. The events that transpired today in regards to my family member is the last straw. I don't recommend this hospital to ANYONE.