Wellstar Douglas Hospital

MedicalRecords.com Rating
193 reviews
2.4
MedicalRecords.com Rating 2.4
193 reviews
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Special Care Services
  • Intensive Care Unit
Emergency Services
  • Emergency Department
Orthopedic
  • Spine Surgery
Cardiovascular
  • Cardiac Cath Lab
  • Cardiac Rehab
  • Coronary Interventions
Radiology / Nuclear Medicine / Imaging
  • Computed Tomography
  • Computed Tomography-Angiography
  • Digital Mammography
  • Magnetic Resonance Imaging
  • Positron Emission Tomography
  • Single Photon Emission Computerized Tomography
Rehabilitation
  • Physical Therapy
Oncology Services
  • Chemotherapy
Surgery Services
  • Inpatient Surgery
  • Robotic Surgery
Neuroscience Services
  • Electroencephalography
  • Sleep Studies
Other
  • Lithotripsy
  • Obstetrics
  • Hemodialysis
Need your medical records from Wellstar Douglas Hospital?

1

Complete a simple secure form

2

We contact healthcare providers on your behalf

3

Have a National Medical Records Center send your records as directed

Emergency Service Available

Yes

Group Service

Yes

Hospital Type
  • Acute Care Hospitals
  • Short Term Acute Care
Control Type
  • Governmental
  • Other
Total Staffed Beds 102

ICU Beds 8

Licensed Beds 108

Bed Utilization

0.6980661

Total Discharges

6,847

Total Patient Days

23,505

Total Patient Revenue

$801,482,369

TPS Quality Score 48.17

MedicalRecords.com Rating 2.4
(193 reviews)

Suzanne Ockleberry

From the moment my mother arrived on a Friday night to trying to “break out” on Monday, everything outside of the ER was horrendous. The ER folks were caring, attentive and fantastic. On the other hand, we had a nurse not come to the room for more than 40 minutes after the ask, a nurse who just disappeared without anyone informing us ( same Nurse) lab results for discharge that were still not done after a 3 hour wait and being told that a room was clean and ready after seeing an entire family in there and sitting on the bed with the cover pulled back before we entered. Go to Piedmont, Emory, Northside- ANYWHERE BUT HERE! Right now I am waiting on the House Supervisor to come to discuss my concerns. The level of patient care needs a lot of work!!

Ellen Keck

HIDE YOUR JEWELLERY! My mother was delivered by ambulance to ER Department. 6 1/2 hours later she was admitted and brought to a room on the third floor. This room was so small two people could not visit at the same time. It also had a second bed! NO ROOM FOR A WHEELCHAIR ! (which I am in). That's not the bad stuff! My Mom was washed down by the night nurse's because she pulled out her pick line. I show up early the next day to visit with my Mom. I go in her room and there is my Mom unable to speak, drooling, they knocked her out. When I reach for her hand I noticed my Mother's Wedding Bands(3 rings) and a family ring were no longer on her hand. My Mom never took off those rings. A nurse from the floor and I first looked on the floor in her room. At this point my Mom has gone for surgery but it didn't go well. My Mother is now in ICU. I'M running around making police reports, calling the laundry department thinking maybe the rings are in the sheets? No. I and the Detective never did find my Mom's rings. We had to bring my Dad to the hospital to say goodbye to his love for over 65 years. He went to hold her hand and he cried, I noticed he was holding the hand where THE WEDDING BANDS use to be. This situation has really harden my Hart. SO PLEASE HIDE YOUR JEWELLERY ! HIDE YOUR JEWELLERY! PLEASE!

Kim Lawson

Worst hospital experience in my life. Doctor never examined me, gave instructions to the nurse and discharged me in 45 minutes. Even the front desk staff were shocked that I was being discharged so quickly. Left Wellstar and traveled across town to Emory University Hospital where they immediately examined me, ran tests, administered treatment, and admitted me into the hospital. The quality of care and the bedside manners of the physicians at Douglas Wellstar has diminished and needs to be addressed.

hazeleyes_ 84

Extremely SLOW service!!!!!!!!!!!!!!!!!!!!!!!!!! If I had been dying upon arrival, which was approximately 8:30 pm, TOD would have been 9:00 pm while sitting in their waiting area. Nursing staff on 3rd shift was very lazy and extremely rude! I had to ask for water 3 times, which my husband ended up having to go get for me. The nurse he approached regarding the water request disrespectfully made a "ugh" sound, like it was such an "inconvenience." When I came back into my room from getting a CT SCAN I was shivering, so my husband asked one of the doctor's if I could have a blanket....she pretty much ignored his request. 6 hrs later I was finally discharged! You call that an "emergency room?" What a joke!

V Henderson

Visit 8/12/19.... The nurse who checked me in right next to Triage and the Clinician who performed Super Track Registration were the kindest, most courteous staff members I encountered. They went above and beyond to show concern and help manage my pain as my visit stretched into its fifth and sixth hour. This was my first visit to Wellstar Douglas. I will avoid future visits at all cost. It was incredibly slow and painstaking. I also question some of the lab work that was ordered. I asked if I could be pregnant. I said, "No". I was told they have to verify it. So I had to do a urinalysis. I was fine with that until I got to x-ray for a CT scan and the technicians asked the same question. They also required to sign a waiver. It was as though they had not even bothered to check the test results. But I'm 100% sure they will bill my insurance for it. Same with the bloodwork that was ordered. Not quite sure why it was needed or what they will be using it for...