Wellstar Douglas Hospital
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HIDE YOUR JEWELLERY!
My mother was delivered by ambulance to ER Department. 6 1/2 hours later she was admitted and brought to a room on the third floor. This room was so small two people could not visit at the same time. It also had a second bed! NO ROOM FOR A WHEELCHAIR ! (which I am in). That's not the bad stuff! My Mom was washed down by the night nurse's because she pulled out her pick line. I show up early the next day to visit with my Mom. I go in her room and there is my Mom unable to speak, drooling, they knocked her out. When I reach for her hand I noticed my Mother's Wedding Bands(3 rings) and a family ring were no longer on her hand. My Mom never took off those rings. A nurse from the floor and I first looked on the floor in her room. At this point my Mom has gone for surgery but it didn't go well. My Mother is now in ICU. I'M running around making police reports, calling the laundry department thinking maybe the rings are in the sheets? No. I and the Detective never did find my Mom's rings. We had to bring my Dad to the hospital to say goodbye to his love for over 65 years. He went to hold her hand and he cried, I noticed he was holding the hand where THE WEDDING BANDS use to be. This situation has really harden my Hart.
SO PLEASE HIDE YOUR JEWELLERY !
HIDE YOUR JEWELLERY!
I have been admitted to this hospital many times, and the care was always phenomenal, even the food!!! My last (visit) was awful, however. I woke up in the middle of the night, and my IV tape/bandage had blood on it. I didn't say anything because it wasn't too bad. That morning, I noticed there was more blood, so I asked my nurse to change the bandage when he had time. He never did. Later that day, the blood started coming out of the bandage onto my arm. Luckily my doctor saw it and requested the bandage be changed. The IV was taken out and transferred to the other arm. Later that evening, the IV line started leaking fluid onto the floor because the needle-like part was coming out of my arm. I asked someone at the wing to let my nurse know. She never did. Eventually I took the IV out myself, then a different nurse put it in another part of my arm. I barely got any sleep because every half hour someone was entering my room with a needle to draw blood, or to check my vitals, or to give me a pill, or to take more blood. JESUS! I know I wasn't there for vacation, but I felt like a lab rat who was being probed all day and night from all angles. Plus, the food menu sucked! Note: DO NOT PUT TAPE DIRECTLY ON IV INSERTION BECAUSE IT PULLS IT OUT OF THE ARM.
JESSICA in 2 south has to be the laziest and rudest person her. She also lied to our face about my grandmother's rehab for her hip and when we confronted her she continued to lie. I've never heard my dad cuss but because he was so mad at how she was treat his mother and us, he did. CHE and LINDSAY and AMANDA are so kind and caring towards my grandmother as she recovers. Che wasn't even her nurse one day and she came in to see how she was doing
Rushed husband to the emergency room around 530 in the afternoon. He was doubled over in pain and could barely breathe. Pulled up to the door ran in to the check in desk and ask for assistance in getting him out of the car. I was told by the LOVELY and PERSONABLE nurse behind the desk to grab a wheelchair and bring him in.
Once inside and still in severe pain I went back up to the desk and ask if someone could at least check on him or make him comfortable while we waited. I was then told she couldn't talk to me that she needed to speak directly to the patient!
At this point, I was beyond angry and worried about my husband.
We left and drove to Villa Rica. BEST DECISION EVER! They took us right in, gave him pain meds, and proceeded to diagnose his pain.
Wellstar Douglas is the very worse experience we have ever had with a medical facility. Ignorant, unorganized, unempathetic, rude, long waits with no updates. My review? Even if you have to drive a little further, GO SOMEWHERE ELSE!
If you REALLY need help, do NOT go to this emergency room. It’s a few really good people there that will make you feel like family but it’s a risk you’ll come across the others who make you feel less than a person. When you feel bad, the last thing you want is someone who doesn’t care for you the way they would want their family members treated. I am a person. I’m a mother, a sister, a daughter, I’m someone’s family also. ALSO NEVER USE METAPHORS BC YOUR WORDS WILL BE SWITCHED AROUND! Try to secretly record everything from start to finish to avoid them making up things or doing something to you.