West Houston Medical Center

I had the pleasure to deliver my baby at this amazing hospital.. Everything was amazing, I was treated with respect, all the doctors and nurses were always there to help and assist me.. It almost felt like I was in a Hotel ♥ Best Experience ever! If I was to have another baby I would come back to this excellent hospital.

Awesome labor unit. They showed me how to take care of my little one and myself after delivery. I had a great experience.

The 6th floor staff at this hospital has by far the worst patient care I've ever experienced. I do not recommend this hospital for anything. My mother was there and they took her call button away from her apprently they were being bothered to much.

What a disappointment I went to emergency today in the evening I was attended by a girl in reception to start all repedante tell her what my baby has my super bad son with high fever and vomit even vomits before entering the hospital. Well the thing is that the receptionist did not care how my son was wrong we sent to sit to wait ok I thought that the most we would expect would be 15 minutes and had not more than an hour and nothing is supposed to be real emergency very bad service that courage

Predatory. stay away!

Made the mistake of going to the ER here a couple months back. After waiting 4 hours I was seen by nurse Mikoku for all of 30 seconds, who REFUSED to provide the wound care I urgently needed and ran off to attend other patients, before I was given some discharge papers and shuffled out. Luckily, I made it to an urgent care clinic with professional staff. I had opened a dispute over the enormous bill I couldn't afford for the service I never received, and upon following up with Nicky from the billing department, was told that I wouldn't be responsible for the charges. Well, apparently that was a lie as I find a letter in the mail saying that the charges were deemed appropriate.

It's absolutely heartbreaking reading all these reviews about family members taking an ambulance to that ER and dying in the waiting room. Every ER could use more staff, but this place is simply something else. The sickest part is the massive billboards up for the ER, trying to lure more people into the waiting room. I have no idea how the administrators sleep at night, preying on the sick and dying to make a profit. If you value your health, STAY FAR AWAY!