West Palm Hospital

Address

2201 45TH ST, WEST PALM BEACH, FL 33407 USA

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Phone

(561) 844-6141
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2201 45TH ST, WEST PALM BEACH, FL 33407 USA

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Consumer feedback about West Palm Hospital

Brittany Hodges
Brittany Hodges

1 out of 5 stars

posted 1 month ago

I made a trip to the emergency room in the middle of the night back in November because I was having stroke-like symptoms. I’m an ICU nurse and I take care of patients post-stroke quite frequently and so I am very familiar with what that looks like. I had just worked a 12-hour shift the previous day and came home to find my infant son still vomiting after 3 days of barely keeping anything down due to a stomach bug. I didn’t even shower and took him straight to Palms West for some IV fluids, where he got great care. On my way home it was about 3 in the morning. I was exhausted, dehydrated, and hadn't eaten when I started to feel extremely nauseous, had numbness, tingling and cramping and slurred speech. I have had these symptoms before and was instructed that if they ever came back to go straight to the hospital to check my glucose or to test for TIA. I had my husband come meet us with our two-year old daughter and drive us to JFK North where I was only greeted with judgmental looks and rude staff. I felt so weak and unsteady and asked to be put in a wheelchair and they acted as if even that was a huge inconvenience. The ER nurse that I had looked at me like I was crazy and when I told her I was also a nurse and had just worked the day prior with no sleep or food, she rolled her eyes and said “You are a nurse, you should know better. How do you expect to take care of a baby when you can’t even take care of yourself?” And then she shoved the thermometer in my mouth. Never in my life have I felt so vulnerable and afraid and at the same time treated so poorly. I am a working mom just trying to make ends meet, doing the best I can. It’s truly a sad day when you are judged for that. I hope that one day if this nurse is ever sick and under my care, that I will have the opportunity to show her what a real nurse looks like. I am not one to complain or leave bad reviews, but the way I was treated and judged was unacceptable. Unfortunately I can’t say I would recommend this place to anyone.

Amanda Thompson
Amanda Thompson

5 out of 5 stars

posted 1 month ago

Dr Yavari, was amazing. He and the staff were so kind and Courteous they explained the whole process and put my mind at ease. Elisabeth the nurse was kind and very committed to making my pain better. I trust the ER at JFK north like I would my family. Thank you for great service

Florence K Kearney
Florence K Kearney

5 out of 5 stars

posted 2 months ago

Brought my Mother in an emergency situation to JFK ER NORTH Staff was Wonderful. Attentive & Efficient. A Special thank You Denise P. Your professional manner & knowledge are exceptional!!! Regards to ALL. A Thankful Daughter 👍😊

Jonathan Clermont
Jonathan Clermont

1 out of 5 stars

posted 1 week ago

Came here with my mom in the EMERGENCY room and found an armed security guard who was not very welcoming and waited over an hour in their freezing lobby with no nurse in sight. Absolutely worse experience I have ever had in a Hospital and I work in the medical field so it's not because I don't understand the nature of the business.

Barbara Dameus
Barbara Dameus

5 out of 5 stars

posted 1 week ago

My visit was so great the nurse was one of the nicest he made me feel so much better even I was in pain and the doctor was very professional it was really for the first time in a long time I had a great experience and a hospital

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