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feedback about Western Pennsylvania Hospital
I delivered my first child at West Penn 12/21/2018. My labor and delivery wasn’t the best. I had one physician assistant that kinda snapped at me during the pushing stage of labor. This is my first child and I was under distress. She was also rude while stitching me up. I was getting restless because they took FOREVER to hand me my son. She did apologize for her attitude after sticking me up, though. I tore so bad because the OB that was leading my pushing was terrible. I did not want her, but I had no choice, she was on call with my doctors office.
My sons left arm was not moving when he came out. It started to move. The pediatrician said he was fine. When I took him home, he was feisty. I took him to his pediatrician 3 days after getting home. Come to find out, he had a BROKEN COLLAR BONE. West Penn did not even care to check to see why my sons arm wasn’t initially moving.
The ONLY reason why I’m giving two stars is because my postpartum stay was AMAZING. The nurses were so nice and kind and Attentive. Even housekeeping and dietary were amazing. Other than that I would be hesitant to deliver here if I ever have another child.
Been here three times in the last month for xray related things and each time the staff were pleasant and friendly. The man who I spoke with for registration is a joy to talk to on a Saturday morning. Very quick service which is also a plus.
I got a tonsillectomy done here. Was extremely nervous because I have never had surgery and Allegheny Health Network does not have the greatest reputation. I could not have asked for a better experience during my surgery. Waiting rooms and surgery areas were super clean. All the staff was extremely helpful and surgery department was very well organized. Once I got to the surgery holding area I was not even nervous anymore, as the nurses, anesthesiologist, and all other medical staff were so genuinely nice and personable. Surgery went smoothly and recovery process was smooth with very helpful nurses. Definitely would choose this hospital again. I honestly have no complaints. On the way out, I told the nurse who had been helping me how surprised I was about how everything went and thanked her abundantly.
Wife had our second delivery here. Doctors, nurses, and all staff are so nice, calm and so pleasant. Rooms are comfortable, cafeteria is great, everyone answered all of our questions and nurses were quick to any call or need we had.
I've had 2 surgeries here, multiple tests done, and I come here frequently for appointments. I've never had a bad experience here. Staff has always been exceptionally friendly.