Western Pennsylvania Hospital

Address

4800 FRIENDSHIP AVENUE, PITTSBURGH, PA 15224 USA

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Phone

(412) 578-5000
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4800 FRIENDSHIP AVENUE, PITTSBURGH, PA 15224 USA

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Consumer feedback about Western Pennsylvania Hospital

West Penn Hospital
Reviewed from Google

3.7 out of 5 stars

Sarah Sloan
Sarah Sloan

5 out of 5 stars

posted 3 weeks ago

I got a tonsillectomy done here. Was extremely nervous because I have never had surgery and Allegheny Health Network does not have the greatest reputation. I could not have asked for a better experience during my surgery. Waiting rooms and surgery areas were super clean. All the staff was extremely helpful and surgery department was very well organized. Once I got to the surgery holding area I was not even nervous anymore, as the nurses, anesthesiologist, and all other medical staff were so genuinely nice and personable. Surgery went smoothly and recovery process was smooth with very helpful nurses. Definitely would choose this hospital again. I honestly have no complaints. On the way out, I told the nurse who had been helping me how surprised I was about how everything went and thanked her abundantly.

Laurie Limerick
Laurie Limerick

4 out of 5 stars

posted 2 months ago

Good experience. I had surgery and my specialist's office is also here. Having visited several times, I did not waste time waiting. Surgery was well organized and timely as well.

Sarah Roche
Sarah Roche

2 out of 5 stars

posted 2 months ago

I recently went to the emergency room at West Penn Hospital... now from checking in they seem to get me back to a room pretty fast but once I was back there I waited a good hour before anyone saw me and it almost seemed like they didn't care to find out what was going on with me when they were there... they ran absolutely no tests I ended up having to go to AGH to get the care I needed. Now I've not liked West Penn for a long time I had my 6 year old son there and my birthing experience was horrible!! He is my first and only child and nobody wants to experience a crappy delivery like I did with their first!! The person who did my epidural had to do it 5 times only for it to still not really work, nobody could find my nurse when I needed her, nobody could find my delivering Dr and I was told to not push until they found him, my room wasn't set up for me to have my son and years later I thought maybe it would be different and they still suck!

Shawnice Westmorland
Shawnice Westmorland

5 out of 5 stars

posted 1 month ago

I love west penn almost my whole family were born there. I wish this hospital was in one like west penn in Atlanta. I only wish they had baby pictures of me and my kids from years ago.

Jennifer Smith
Jennifer Smith

1 out of 5 stars

posted 2 weeks ago

This place is a black hole. I've been sent here twice from Forbes to be seen by a particular doctor...then lo and behold, that doctor isn't here and makes no effort to see me when he's the one who asked for the transfer so that I could be seen. Then when the other doctors try to contact him, I hear nothing for at least 6 hours from neither him or any other team of doctors.

The ER department is even worse. I have a pancreatic divism and growing cysts that cause me quite a bit of pain and nausea and need to be tested ASAP. The ER department turned me away the one time I tried to come straight to West Penn. The ER doctor who discharged me told me that "a lot more people than you think have pancreatic divisms and you'll just have to learn to deal with it." Needless to say, I only come here when I have an actual scheduled appointment or when the doctors lie to me to transfer me based on lies and miscommunication.

I don't think the doctors here could communicate effectively enough with each other and work together to escape an non-taped, flimsy cardboard box.

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