Wilkes-Barre General Hospital

Address

575 NORTH RIVER STREET, WILKES-BARRE, PA 18764 USA

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Phone

(570) 829-8111
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575 NORTH RIVER STREET, WILKES-BARRE, PA 18764 USA

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Consumer feedback about Wilkes-Barre General Hospital

Briana Y
Briana Y

1 out of 5 stars

posted 5 days ago

I cancelled my appointment with them. Someone who works there loves to drive like a maniac and tailgate everyone she drives behind. She does it from what I see starting from plains to Wilkes barre. A little silver Kia. I have video of her. You can’t even see the front of her car that’s how close she drives to people. I refuse to go to a company and work with them when someone who works at a hospital can easily CAUSE a car crash!!

April Sarnosky
April Sarnosky

1 out of 5 stars

posted 3 weeks ago

My mom is in there now. Has 2 broken elbows. One needed surgery. She tries her best to eat on her own but needs help now and then but boy the nurses are nasty to her when she asks. One told her she wasn't the only patient there. That nurse is lucky none of my siblings heard her. She should be ashamed of herself. That is not how to treat or talk to a patient. My mom is 75 yrs old and very independent. And like I said, she does what she can with the left arm. But when they are nasty because she can't spread butter or jelly on her toast, maybe they need to find another profession. I completely understand they are busy but it only takes 1 minute to help. And she's now having insulin injections for her diabetes because they aren't giving her meds on time? Not acceptable. She hates it in there and tomorrow can't come fast enough for her to get out of there. I will never let her come here again. I will say there were a couple nurses that were very nice to my mom and I thanked them for it. Kindness goes a long way.

Judi Comisky
Judi Comisky

5 out of 5 stars

posted 1 month ago

I have a friend currently in ICU the hospital staff has been excellent! In both reassuring me and the treatment of the patient. Tom, nurse, in ICU has been especially helpful as I sat crying looking at my friend black and blue, unresponsive and on ventilator. They have also been very kind with giving me updates over phone. I call around 3/4 times a day when I'm unable to go visit.

Kevin McCarthy
Kevin McCarthy

1 out of 5 stars

posted 1 month ago

Longest day ever to get my wife’s gallbladder removed. Most of the staff is nice enough, but this place seems grossly understaffed. You’re told something will take an hour to an hour and a half and that goes over two hours. I want to stress that the staff we’ve interacted with today seems to do the best with what they had. But Commonwealth Health is well known to understaff and treat their employees poorly. No wonder they’re understaffed.

Patricia Lawley
Patricia Lawley

1 out of 5 stars

posted 3 months ago

Terrible the nurse p. Never came to my bedside just talked at the door not even the room.Name Carol Medura! Wouldn't take my enemy to her.Equipment didn't work so they couldn't monitor me. If I stayed overnight she said they would but me into a nursing hone fir physical therapy. I told her I already took PUT never reviewed my chart. This hospital emergency should be closed.This ER at the time wad not busy only 1 other patient in the whole place