How to Get Your Medical Records from Parkland Health and Hospital System
Use this guide to plan a medical records request from Parkland Health and Hospital System in Dallas, TX. Review the listed information and ask the provider to identify the correct records contact and confirm its current instructions before sending your request or identifying documents.
How do I get medical records from Parkland Health and Hospital System?
To get your medical records from Parkland Health and Hospital System in Dallas, TX, ask the provider to identify the correct records contact and confirm its current request procedure before sending your request or identifying documents. Confirm expected timing directly with the provider.
Records contacts listed for Parkland Health and Hospital System
Confirm these contact details and where to send your request with the provider before sharing identifying documents. Any source review below covers only the information it names.
- Department
- Health Information Management / Release of Information
- Phone
- (214) 590-5470
- Mailing address
- Release of Information, Parkland Health Information Management (Medical Records), 5151 Maple Avenue Suite 05-1164, Dallas, TX 75235
Parkland lists 5200 Harry Hines Boulevard as its in-person records office and 5151 Maple Avenue as its records mailing address. It does not accept email requests; faxed copies are limited to emergency medical treatment. Use its current instructions for a signed request. Calls and records submissions were not tested.
Operator records instructions · Vendor Reported · Limited confidenceRecords contact review: .
How to Submit Your Request
Listed request methods — confirm with the provider
Listed Request Forms
Fees & Expected Timeline
Expected Turnaround
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Copying Fees
Reasonable, cost-based fees per HIPAA
Texas may impose additional per-page fee caps.
Online records guidance
Parkland Health publishes patient portal guidance for Parkland Health and Hospital System. Follow the provider’s instructions to confirm what records and electronic delivery options are available. Account access and download features were not tested; a complete copy may require a separate records request.
View records guidanceStep-by-Step: Get Your Records from Parkland Health and Hospital System
- 1
Verify your identity
Ask Parkland Health and Hospital System which identification and visit details its records department needs before sending documents.
- 2
Prepare your records access request
Request form(s) listed for Parkland Health and Hospital System: Medical records request instructions. Ask the provider which form and verification details are needed for your access request.
- 3
Submit your records request
The directory lists these request methods for Parkland Health and Hospital System: mail, in-person. Confirm which method the provider accepts for your request before sending your request or identifying documents. Keep a copy of your submission for your records.
- 4
Pay applicable fees
Pay any applicable copying fees. Under HIPAA, fees must be reasonable and cost-based. Texas may set additional fee caps on per-page charges.
- 5
Receive your medical records
Confirm with Parkland Health and Hospital System when your records will be ready and how they will be delivered. Provider release timing varies; MedicalRecords.com cannot guarantee the provider's release date.
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Order Records from Parkland Health and Hospital SystemRelated Resources
Parkland Health and Hospital System Overview
Full hospital profile including contact info, EMR system, and capabilities.
Order Records Online
Start your medical records request from Parkland Health and Hospital System with our secure online form.
Texas Health Data Guide
Data breaches, patient rights, and healthcare regulations in Texas.
Your HIPAA Rights
Understand your federal right to access your medical records and what to do if denied.