What is Allscripts TouchWorks EHR?
TouchWorks by Altera Health is a powerful and comprehensive EHR solution designed to meet the complex needs of large healthcare organizations. Its robust feature set, interoperability, and focus on improving care coordination make it a valuable asset for modern practices seeking to enhance efficiency and patient outcomes.
Benefits
- Enhanced Workflow Efficiency: Streamlines clinical, administrative, and financial processes in one integrated platform.
- Improved Care Coordination: Facilitates seamless communication and data sharing across care teams and organizations.
- Scalable Solutions: Adaptable to meet the needs of large practices and healthcare organizations.
- Advanced Analytics: Empowers practices with actionable insights to optimize patient care and organizational performance.
Pricing Details
TouchWorks by Altera offers customized pricing based on the size, specialty, and specific needs of the practice. For detailed pricing information, it is recommended to contact Altera Health directly.
Support Information
For customer support issues, the team offers phone, email, and portal assistance.
Pros and Cons
Pros
- Comprehensive Functionality: Combines EHR, practice management, and analytics tools into one robust system.
- Strong Interoperability: Ensures seamless data exchange with other systems and providers.
- Customizable Features: Flexible workflows and templates cater to specialty-specific needs.
- Scalable Design: Suitable for large practices and multi-specialty organizations.
Cons
- Pricing Transparency: Pricing details are not publicly available and require direct inquiries.
- Complex Implementation: Advanced features may require significant training and a structured implementation process.
Frequently Asked Questions
Is TouchWorks suitable for small practices?
TouchWorks is primarily designed for large practices and multi-specialty organizations, but its scalability can accommodate medium-sized practices.
Does TouchWorks support telehealth?
Yes, TouchWorks includes telehealth tools, enabling secure video consultations and remote patient monitoring.
Can TouchWorks handle multi-location practices?
Yes, TouchWorks is built to support multi-location practices with centralized data management and reporting tools.
Quick Facts
- General Practice
- General Practices
- Web
- ONC
- Cloud
About Allscripts TouchWorks EHR
TouchWorks EHR, now branded as TouchWorks by Altera Health, is a sophisticated electronic health record (EHR) system designed for large, multi-specialty practices and ambulatory care settings. The software is built to enhance clinical workflows, improve patient care, and optimize administrative processes. With robust integration capabilities, customizable tools, and advanced analytics, TouchWorks empowers healthcare organizations to operate efficiently and deliver high-quality care.
Key Features
User Interface
- Intuitive Design: TouchWorks offers a clean, user-friendly interface with logical workflows that reduce the learning curve for healthcare professionals.
- Role-Based Dashboards: Customizable dashboards cater to individual user roles, offering quick access to frequently used features and tools.
Integration Capabilities
- Interoperability: The software supports seamless integration with other healthcare systems, laboratories, and diagnostic tools, ensuring a unified flow of patient data.
- APIs for Third-Party Integration: Advanced APIs allow practices to connect with external applications, enhancing functionality and interoperability.
- Care Coordination Tools: Facilitates the sharing of patient data across care teams and organizations for better collaboration.
Security Features
- HIPAA-Compliant Architecture: Adheres to strict industry standards to protect patient data.
- Audit Trails: Comprehensive logging of user actions ensures accountability and simplifies compliance reporting.
- Data Encryption: Provides robust encryption for data storage and transmission, safeguarding sensitive information.
Customization Options
- Flexible Workflows: Practices can adapt workflows to align with their unique clinical and administrative processes.
- Specialty-Specific Templates: Includes customizable templates tailored for various specialties, reducing documentation time.
- Configurable Reporting Tools: Users can create custom reports to monitor clinical outcomes, financial performance, and compliance.
Products & Services
Core Products
- TouchWorks EHR: Comprehensive tools for clinical documentation, e-prescribing, and patient management.
- Practice Management: Integrated scheduling, billing, and administrative tools to streamline operations.
- Analytics and Insights: Advanced analytics for population health management and performance tracking.
Additional Services
- Patient Engagement Tools: Includes portals and communication tools to improve interaction and engagement.
- Revenue Cycle Management (RCM): Services designed to optimize billing and payment processes.
- Telehealth Integration: Secure video consultation tools integrated into the EHR for remote patient management.
Support and Training
- 24/7 Technical Support: Available through phone, email, and live chat to address user queries and issues.
- Training Resources: Offers webinars, video tutorials, and in-depth documentation to help users maximize the software’s capabilities.
- Onboarding Services: Dedicated implementation teams guide practices through setup, customization, and training.
Features
