What is BestNotes?
BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the behavioral health and substance abuse industry. The software merges CRM and EHR tools into a highly effective and functional product that improves client interactions.
BestNotes is offered as a fully integrated suite that includes scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. Documentation is designed with the behavioral health specialist in mind by helping eliminate double data entry, enabling point and click documentation and allowing users to quickly create group notes and treatment plans.
BestNotes CRM tracks sales activity, follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions from sales to alumni relations. The patient calendar automatically includes notes and billing codes for each appointment.
BestNotes requires no upfront fees and offers users a month-to-month contract and training/support for a fee.