Centricity

athenaIDX EHR / EMR software, formerly GE Centricity, is a powerful solution for healthcare organizations looking to streamline workflows, enhance patient engagement, and optimize financial performance. Its integration with the broader athenahealth ecosystem and focus on interoperability make it a robust and scalable choice for modern healthcare practices.

Benefits

• Streamlined Operations: Combines clinical, administrative, and financial workflows into a single platform.
• Improved Financial Performance: Features like automated claims submission and denial management reduce errors and accelerate reimbursements.
• Enhanced Patient Engagement: Patient portals and communication tools improve satisfaction and retention.
• Interoperability: Facilitates seamless data exchange with other healthcare systems to support coordinated care.
• Secure and Compliant: Meets HIPAA standards and employs robust security measures to protect sensitive information.

Pricing Details

athenaIDX follows a subscription-based pricing model, with costs tailored to the size and needs of the healthcare organization. Pricing typically includes setup fees and monthly subscription charges.

Support Information

For customer support issues, the team offers phone, email, and portal assistance.

Pros and Cons

Pros

• Comprehensive Integration: Combines EHR, RCM, and practice management into a unified platform.
• Customizable Features: Allows practices to tailor templates and workflows to their specific needs.
• Scalable for Large Practices: Ideal for medium to large healthcare organizations.
• Strong Security Measures: Ensures data protection and regulatory compliance.
• Advanced Analytics: Provides actionable insights to improve clinical and financial outcomes.

Cons

• Complexity for Smaller Practices: May include features that are unnecessary for small practices, increasing complexity.
• Pricing Transparency: Detailed pricing information is not publicly available and requires direct inquiries.
• Learning Curve: Some users may require additional training to utilize all features effectively.

Frequently Asked Quetions 

Is athenaIDX suitable for small practices?

athenaIDX is primarily designed for medium to large healthcare organizations, though it can be scaled for smaller practices with complex needs.

Does athenaIDX include telehealth functionality?

While telehealth capabilities may be integrated through the broader athenahealth ecosystem, specific features depend on the configuration.

Can athenaIDX integrate with other systems?

Yes, athenaIDX supports interoperability with third-party EHRs, diagnostic tools, and payment systems.