Crystal Practice Management and EHR Rating
5 reviews
2.7 Rating 2.7
5 reviews
  • Ophthalmology
  • Optometry
Practice Sizes
  • 1 - 100+ Physicians
  • Drummond

Crystal Practice Management (PM) is the total software package that enables optometric offices to easily perform all essential practice management functions. Experience the easiest-to-use and most intuitive program available.

Electronic health records (EHR) are a must for any office. From searching for old records, filling out current records, or filing the records away, a lot of time is spent on them. Not to mention the times when a record is lost, illegible, or incomplete. With Crystal PM’s EHR software that time is cut down immensely. All those actions can be done in mere seconds.

Access your patient’s previous health records with just a click of a button. Never again will you have to thumb through a filing cabinet or try to decipher smudged handwriting.

One of the most impressive features with Crystal Practice Management is its customizable health records. Every office is different, and at Crystal we realize that. Our health records are completely customizable. Whether you want to add new fields to an existing record, move the order of the fields around, or make a completely new record, it has never been easier to create personalized exam records. Many offices recreate thier existing paper records in Crystal Practice Management. Your records can be built around your office. Either way you will increase exam efficiency and overall patient care.

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(5 reviews)

Nicole S

From an end patient perspective, the app is terrible. It looks like something from 10-15 years ago. The date time is not accurate based on my provider so messages sent do not have the correct time. My provider address is listed so the time should match. I tried to create my own password, followed the directions and it just hung, literally for an hour before I closed the window after no response. I figured it out on my own. It was because special characters are not allowed but the instructions do not say that, instead the site glitches. The site just doesn't match the quality of my provider. It looks like their version of the portal is snazzy but not from the patient side (the end customer)!

Jennifer Crowley

Great software. Top notch.

First Eye Care

When your software goes down expect tech support wait to be 3 to 7 hours before a live person returns your call. Good software when it's up and running but the corporate management of the company has failed its customers by not scaling their tech support properly.

iGlasses 4 Corners

I have never used a more intuitive system. Completely customizable and works more like a cooperative. You can request changes be made to the system and they totally listen! Try to say that about Officemate or Compulink! They also have amazing tech support. My only negative, You ALWAYS have to leave a message but they do call you back. I just wish we could speak to a human when it is just a simple issue instead of waiting for a call back. Sometimes I just figure it out myself by the time i get a call back. Email usually results in faster response times.

Josh Banks

Often hour waits to get in contact with tech support. Josh B

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