FollowMyHealth Universal Health Record

FollowMyHealth Universal Health Record is a cloud-based patient engagement tool that caters to both patients and healthcare organizations.

It offers a range of features that streamline patient care and enhance the efficiency of healthcare operations:

Features

• Email consultations: Facilitates communication between patients and healthcare providers.
• Online appointments management: Allows patients to schedule and manage their appointments.
• Email reminders: Sends reminders to patients for upcoming appointments or necessary actions.
• EHR syncing: All patient-generated data flows directly back to the EHR to automatically populate medical records.
• Telemedicine: Enables remote patient care, particularly beneficial in the current pandemic situation.

Integration

FollowMyHealth integrates seamlessly with all EMR systems, offering patients a single point of access. This integration is not restricted by the provider’s electronic health records (EHR) software, making it a versatile choice for various healthcare settings.

Usability

FollowMyHealth is user-friendly and intuitive, making it easy for patients to interact with their medical information. It allows patients to submit medication requests, schedule appointments, and complete paperwork online. The portal also offers marketing customization and can feature the provider’s logo and other branding. A study evaluating the usability of the FollowMyHealth website found it easy to use and visually appealing.

Security

FollowMyHealth has robust security measures in place. It encrypts all PHR Data during transmission between your Provider and FollowMyHealth. Within FollowMyHealth, all PHR Data is encrypted at three levels: each individual has a unique encryption key; demographic information is encrypted; and clinical data is separately encrypted. It also uses firewalls, complex passwords, dual-factor authentication, various audit trails, data loss prevention, regular penetration testing, risk assessments, and anti-virus software.

Support

FollowMyHealth offers customer support via email and over the phone. It also provides a mobile app available for Android and iOS devices, extending accessibility to mobile devices.

For physicians considering FollowMyHealth, it’s worth noting that the platform has received ONC-ATCB certification, indicating that it meets the criteria for Foundational Security and Privacy, including Access Control, Emergency Access, Automatic Log-off, Audit Log, Integrity, Authentication, General Encryption, Encryption when exchanging electronic health information, and Timely Access.

For more information, unbiased and independent advice, or to request a free demo or pricing information, physicians can contact MedicalRecords.com.

Frequently Asked Questions

How does FollowMyHealth facilitate communication between patients and healthcare providers?

FollowMyHealth offers email consultations as a key feature. This allows patients to easily communicate with their healthcare providers, ensuring a more streamlined and efficient exchange of information. This feature is particularly useful for addressing non-urgent health queries or follow-up discussions.

Can FollowMyHealth integrate with various EMR systems, and how does this benefit my practice?

Yes, FollowMyHealth seamlessly integrates with all EMR systems. This integration offers a single point of access for patients, irrespective of the provider’s specific EHR software. For your practice, this means greater versatility in managing patient records and ensuring consistent data flow across different healthcare settings.

What measures does FollowMyHealth take to ensure the security and privacy of patient data?

FollowMyHealth employs robust security measures. This includes encryption of all Patient Health Record (PHR) Data during transmission, and within the system, data is encrypted at three levels. Additionally, it uses firewalls, dual-factor authentication, audit trails, data loss prevention, regular penetration testing, risk assessments, and antivirus software. These measures align with foundational security and privacy standards.

How user-friendly is FollowMyHealth for both patients and healthcare providers?

FollowMyHealth is designed to be user-friendly and intuitive. It allows patients to easily manage appointments, submit medication requests, and complete paperwork online. For healthcare providers, its ease of use facilitates efficient patient care management and offers customization options, like branding with the provider’s logo.

What kind of support does FollowMyHealth offer to healthcare providers?

FollowMyHealth provides customer support via email and phone. Additionally, it has a mobile app available for both Android and iOS devices, enhancing accessibility and convenience for users on mobile platforms. This support structure ensures that any technical issues or queries can be promptly addressed.