What is TouchWorks EHR?
TouchWorks EHR, developed by Altera Health, is a robust electronic health record (EHR) system designed to meet the needs of large ambulatory practices. Known for its comprehensive features and seamless integration capabilities, TouchWorks EHR has established a strong reputation in the healthcare industry. The software is designed to enhance clinical workflows, improve patient care, and ensure compliance with regulatory standards, making it a preferred choice for healthcare providers.
Key Features:
User Interface
- Intuitive Design: TouchWorks EHR features an intuitive user interface that simplifies navigation and enhances the user experience.
- Customizable Dashboards: Users can customize their dashboards to display the most relevant information, improving efficiency and productivity.
Integration Capabilities
- HL7 and ICD-10 Support: The software supports HL7 and ICD-10 standards, ensuring seamless integration with other healthcare systems and diagnostic devices.
- Third-Party Integrations: TouchWorks EHR integrates with various third-party applications, including practice management systems and billing software.
Security Features
- HIPAA Compliance: TouchWorks EHR is fully compliant with HIPAA regulations, ensuring the security and privacy of patient data.
- Data Encryption: The software employs advanced encryption techniques to protect sensitive information from unauthorized access.
Customization Options
- Template Customization: Users can customize templates to suit their specific needs, allowing for more efficient documentation.
- Workflow Automation: The software offers workflow automation features that streamline repetitive tasks, saving time and reducing errors.
Products & Services
TouchWorks EHR offers a range of products and services designed to support large ambulatory practices:
- EHR Software: The core product, TouchWorks EHR, provides comprehensive electronic health record capabilities tailored for large practices.
- Practice Management: Integrated practice management solutions help streamline administrative tasks, including scheduling, billing, and reporting.
- Patient Portal: A secure patient portal allows patients to access their medical records, schedule appointments, and communicate with their healthcare providers.
- Mobile Access: TouchWorks EHR offers mobile access through dedicated apps for iOS devices, enabling healthcare providers to manage patient care on the go.
Support and Training
TouchWorks EHR provides extensive support and training options to ensure users can maximize the benefits of the software:
- Online Tutorials: Comprehensive online tutorials guide users through various features and functionalities of the software.
- Customer Support: Dedicated customer support is available via phone and email to assist with any issues or questions.
- Training Sessions: TouchWorks EHR offers training sessions, both online and on-site, to help users get up to speed with the software.