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Read verified user reviews of Dentrix from healthcare professionals. Reviews cover usability, implementation experience, customer support, specialty fit, and value for money. Submit your own review to help peers make informed EMR decisions.
Reviewed by the Durjoy Bhattacharjya · Updated August 2026
Established general dental practices with multiple providers seeking a mature, feature-complete practice management system with extensive third-party integrations and strong imaging capabilities
Highly specialized dental practices requiring deep specialty workflows, or tech-forward practices prioritizing modern cloud architecture and modern user interface design
general dentistry
General dental practices report that Dentrix handles routine restorative and preventive workflows effectively, though some desire more strong perio charting capabilities
orthodontics
Orthodontic users note that while basic ortho functionality exists, dedicated orthodontic systems often provide superior treatment planning and progress tracking features
oral surgery
Oral surgery practices mention adequate surgical documentation but express desire for better integration with medical billing and hospital systems
Why practices switch TO Dentrix:
Why practices switch FROM Dentrix:
Based on analysis of: Published vendor reviews on G2 and Capterra, Dental-specific online forums and community discussions, Healthcare IT industry news coverage, Dental practice management software comparison sites. Last researched: February 2026. This is original editorial analysis by MedicalRecords.com, not reproduced content.
Dentrix is dentrix is the market-leading dental practice management and EHR system, serving over 50,000 dental practices across the United States. A product of Henry Schein One (a subsidiary of Henry Schein, Inc.), Dentrix has been the standard in dental technology for over 30 years. The platform provides full dental-specific functionality including graphical tooth-level charting, dental imaging integration, CDT code billing, treatment plan presentation, and patient communication tools. Dentrix offers both a desktop-based solution (Dentrix G7) and a cloud-based option (Dentrix Ascend) for multi-location groups. Dentrix is the benchmark against which other dental EHRs are measured, particularly for general dentistry, pediatric dentistry, and multi-location dental groups.
Dentrix primarily serves the General dental practices, Multi-location dental groups, Pediatric dental practices, Dental service organizations (DSOs) market segments. It is used across specialties including General dentistry, Pediatric dentistry, Orthodontics, Periodontics, Oral surgery.
Pricing model: Perpetual license or subscription. Starting at $400-$600/month (subscription) or $10,000+ (license).
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