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Complete the consented request form on this page. MedicalRecords.com does not charge a request fee. Qualifacts controls demo availability, timing, content, pricing, and product terms.
Qualifacts is a specialized behavioral health and human services EHR platform that serves mental health providers, addiction treatment centers, community mental health organizations, and intellectual/developmental disability (IDD) programs. Founded in 1997, the company has become one of the largest dedicated behavioral health technology vendors in the United States, serving over 3,000 organizations and supporting more than 50 million patient encounters annually. The platform consists of two primary product lines: CareLogic (cloud-based) and Credible (available in both cloud and on-premise versions). CareLogic is positioned as the modern, fully cloud-native solution designed for mid-to-large behavioral health organizations, while Credible serves organizations of all sizes with more deployment flexibility. Both systems share a core focus on behavioral health-specific workflows including psychiatric evaluation, substance abuse assessments, treatment planning, medication management, and outcomes tracking. Qualifacts differentiates itself through deep domain expertise in behavioral health compliance and billing complexity. The platform handles multi-program operations across outpatient, residential, partial hospitalization, intensive outpatient, and case management services. It manages complex funding streams including Medicaid (fee-for-service and managed care), Medicare, private insurance, grants, and block funding. The system includes built-in support for state-specific reporting requirements across all 50 states, including automated 837 claim submission and outcomes reporting for programs like MHSIP and YSS. Key technical capabilities include ONC-certified interoperability with FHIR API support, Surescripts e-prescribing including controlled substances (EPCS), Direct messaging for care coordination, and consumer engagement tools through patient portals and mobile apps. The platform emphasizes outcome measurement with standardized assessments (PHQ-9, GAD-7, CANS, ANSA) integrated into clinical workflows, supporting value-based care initiatives and quality reporting. Qualifacts targets medium to large behavioral health organizations including community mental health centers (CMHCs), addiction treatment facilities, children's behavioral health providers, IDD service organizations, correctional health programs, and multi-site behavioral health groups. The system is particularly strong for organizations managing complex regulatory requirements, multiple funding sources, and diverse service lines. In 2020, Qualifacts was acquired by Roper Technologies, providing substantial resources for continued development and market expansion. The company maintains a significant market presence particularly among safety-net providers and state-contracted behavioral health agencies.
Official site: www.qualifacts.com
CareLogic EHR / Credible Behavioral Health EHR: No current official dollar list price located for either product: Quote-based / not publicly disclosed. Authoritative public procurement examples are negotiated contract amounts, not general list prices: Tooele County, Utah (May 2026) selected Credible for $59,850 in the base year, with four option years bringing total contract value to $212,152 over five years; scope/rate basis and inclusions are not itemized in the opened agenda. A Pend Oreille County, Washington CareLogic order (term Dec. 1, 2021-Nov. 30, 2026) lists: Core Software named users 21 at $75.84 per named user/month ($1,592.64); CareLogic IMPACT $189/customer/month; Document Library $100 per 50 GB/month; DSM-5 $1.25 per permissioned named user/month (12 users = $15); eRx-DrFirst $69 per named prescriber/month; eRx-DrFirst-EPCS $40 per named prescriber/month; Pentaho BI Administrator $199 per named administrator user/month; total $2,204.64/month. The order states quantities are contractual minimums, excess users/prescribers are billed at actual peak usage (core-user overage at 105% of current sales price), monthly recurring charges are invoiced in advance, invoices due within 30 days, and implementation/non-recurring charges shown are $0.00. Treat all Pend Oreille figures as customer-specific negotiated contract rates, not current standard pricing. Pricing research supplied to MedicalRecords.com, with linked sources, billing terms, and limitations. Add-on, implementation, API, and historical amounts are not interchangeable with a current EHR subscription price. Confirm a written quote for your configuration. Ask the provider to confirm current pricing and terms for your practice.
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