Abbott Northwestern Hospital
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feedback about Abbott Northwestern Hospital
I'd really like to say better things about this hospital but it has serious, fundamental and organizational issues. Seems like many of their talented docs and nurses and techs are leaving for greener pastures? Lately there seems to be a serious decline in the skill level of staff I work with...and staff aren't empowered to solve problems and are discouraged from handing off serious issues to higher ups. I had a family with a lab appointment and there was a medical issue, nobody seemed to know who to call or what to do. So, yes--I think they are declining.
Only getting 1 star because the staff has been friendly. My 10 month old and I have been waiting for over 90 minutes to see a provider...never again. Best part is advertise their average wait time as 10-20 minutes! Such BS!
You are treated like a number. This is the worst experience of three surgeries I have been with for my wife. Just because you can contact people via text doesn't make it right for every situation. How about explaining what is going on and treating us all like this is not an every day occurrence for us. Someone said: "but they have the best doctors".The doctors travel from facility to facility and I prefer the Maple Grove hospital. Parking is free and the staff is great.
I was referred in for an ultrasound over the holiday week, before I am to be induced the first week in Jan. I called every day just asking for a time and date. Repeatedly the staff said they will call me back and let me know, they never did. I finally got an appointment time on Friday for the following Monday. (Took them a full five days to “process the referral and give me a date”. I go there on Monday, wait a half hour to get in, the nurse forgets to put me on a stress test and now long story short the doctor didn’t have time to meet with me over the results. Glad I paid all this money and drove 4 hours for someone to not have time to meet with me. Pathetic.
I give this hospital zero stars!!!! Worst experience ever. I went into the hospital after having a fall on the ice when I was 39 weeks pregnant. After the mother baby center checked my son’s heart rate it had dropped and they suggested I get induced. I followed their advice and was induced it took 2 days for me to start Labor. Once Labor started I had a wonderful nusrse she was friendly helpful and knew her job. However during my labor there was a shift change and I was given a new nurse named Miranda (I pray no one ever has her has their nurse). During pushing she continuously walked away to go to the bathroom and did not help with holding my legs during the pushes. She didn’t even contact the Dr in time he was only able to get his gown on and then my son fell out. I had about an hour of stitches after all on my right side where she should have been assisting with labor. During labor I had a temperature of 103 and once it was over my body went into shock and I began to shake uncontrollably. Thank god my Dad and husband was there to take care of me because the staff had no care whatsoever for my well being. Right after my stitches were done Miranda informed me that I needed to pee and that if I didn’t she would stick a catheter in me and stated that was her threat to me. She didn’t even get me water. After being unable to pee they asked if I wanted to stay here an try or go to postpartum. Obviously I went to postpartum to get away from this horrible nurse! In postpartum I continued to complain about the pain and Was not given any help. I was told I could no longer have anything besides tylonel and ibuprofen. I was in tears because the pain was so bad and unable to move. I was sent home and told to contact my OB if the pain got worse. Last night I had to go to the ER because my stitches had ripped open. I’m now on pain meds and bed rest and unable to care for my newborn on my own. I would highly recommend to never give birth at this hospital and will be looking into suing for malpractice.