Abbott Northwestern Hospital

Address

800 EAST 28TH STREET, MINNEAPOLIS, MN 55407 USA

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Phone

(612) 863-4000
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Emergency service available

800 EAST 28TH STREET, MINNEAPOLIS, MN 55407 USA

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Consumer feedback about Abbott Northwestern Hospital

Abbott Northwestern Hospital
Reviewed from Google

3.2 out of 5 stars

Lydia Simich
Lydia Simich

1 out of 5 stars

posted 3 weeks ago

Scheduling nightmare. Logistical disaster. Customer service catastrophe. I can't say enough about the apocalypse waiting for you when you enter the threshold of Abbott Northwestern. If they tell you to go to the basement, run. Run, run, run. It's a death trap. The women who work down there don't see sun and they make it abundantly clear that they do not care that you exist. Oh, and if the one lady doesn't get her ketchup AND hot sauce for lunch - better watch out.
My appointment for a 45 minute surgery today was at 8. It's 10:30. My husband has no clue what time to tell his boss he needs to leave to pick me up, I could have worked or slept in this morning, our dogs need to be let out, and my phone is almost dead. They also gave me a check in time if SIX THIRTY. We live a half hour away. I've been sitting here for 4 freaking hours. I know what EVERYONE on staff is ordering for lunch.
If you have another option, you should probably give it a try. Abbott just maybe isn't quite there yet... ya know, for being one of the older hospitals in the metro area.

Ultanium100
Ultanium100

5 out of 5 stars

posted 4 months ago

This is a really amazing. A relative of mine went here for a heart surgery and their stay was very nice. The staff was very nice and comforting. They did their best to accommodate all of their needs and they always had a welcoming smile on their face. I would totally recommend this hospital for anyone who needs a surgery or just a regular doctor appointment.

Erin Gantz
Erin Gantz

1 out of 5 stars

posted 1 month ago

My boyfriend took me to this hospital on 7/12/19 because I had passed out and was in a general state of mild confusion. Although I was taken to a room right away, that was the only good part of my visit.

The worst part of my visit was the blood draw and IV. I have small veins that roll when a needle is poked at them, and I told the woman taking my blood that. She completely ignored me and went for the first vein she looked at, and because of this she was digging around in my arm with the needle. It took over 3 minutes to take my blood because of how quickly and unprofessionally she went at it and it was very painful. But the IV was even worse. They used a different vein in the same arm, and it was one of the most painful things I have ever experienced. Although they got the needle in the vein on the first try, it was so painful, even after they took the actual needle out of the IV. The whole time I had the IV in (which they didn't even USE), it was so painful and I just wanted it out of my arm.

Three days later my arm is only getting more painful, with the pain extending from the middle of my forearm to the middle of my upper arm. I went to the doctor on 7/15/19 and found out the pain is from an infection in my arm from the blood draw and/or IV and there's a serious threat of the infection moving into my bloodstream. I have been placed on antibiotics that I have to take four times a day for 4 weeks.

DO NOT GO TO THIS HOSPITAL! I had the worst experience I've ever had at any hospital here and I'm very disappointed in the way I was treated during my visit.

Chris Steven Anthony Smitham
Chris Steven Anthony Smitham

1 out of 5 stars

posted 5 days ago

Don't bother contacting patient relations suggest by the owner or administration of Abbott hospital. This is just a P. R. Stunt.
Contact the state Ombudsman office/office of facility complaints and administration. They will investigate any ethical abusive within hospital /neglect/poorly quality of care/abuse!

I have had to deal with this unprofessional, unethical staff and doctors behavior towards me and bashing my quality of care!!!

Patient relations representative will do nothing and have tried numerous occasions with negative results!!! 🤒😠

Tracy Ball
Tracy Ball

5 out of 5 stars

posted 1 month ago

I have been a patient at Abbott for 5 years now. I can not put to word how wonderful this hospital is. I have had lots of visits to there surgery unit, I have had about a dozen impatient stays,the wound clinic is by far is my most favorite unit because of the people. The nurses are top quality people and there is a patient care Coordinator Beth is amazing. I feel that the doctors on staff are by far the best I have ever met. Dr. A bear, Dr Wagner, Dr. Batog are a few of doctors that have made me choose only Abbott. I want to thank all the staff that have all given me there 110 % always. A special Thank you to all of ICU and 4th floor east for my second to last stay April 2019 I had no idea how sick I was and don’t remember all of my stay but my trust and respect was always there.