Abrazo West Campus
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I was here to deliver my baby. The labor & delivery nurses were all amazing. I had a smooth delivery thanks to them & my doctor. So with no complications while giving birth everything went great. But again it was thanks to the nurses who were so sweet & caring. I unfortunately didn’t have my mom or sisters here since they live out if state. So it was just my husband & I. But the nurses really made me feel like they cared for me, witch you need while giving birth they’re support & care was absolutely great. Thank you to all the staff in labor & delivery. ❤️
Great concierge staff, but I've been waiting 2 hours in the outpatient area. They were supposed to bring my daughter and I back to see my husband before his procedures, but they never did. They went straight on without brining us back. My husband couldn't see his family or receive comforting words before being put under. My daughter's been waiting to see her dad. This is ridiculous. I've never had this treatment anywhere else. We've had a few visits to this hospital this year. I'm underwhelmed.
I'm updating my review. Within minutes of this post, I was surprised to see the hospital staff respond to me so quickly to me. I was impressed with that. Apparently, the staff did try to call me back. Their error was that they called my husband's first name only. I heard them call it, but another gentleman got up and walked their way and that was that for me. They should have called "the family of" or "for insert name". They could have even asked him for my description. The effort on the part was mediocre and so it was a miscommunication on their part and a misunderstanding on mine.
I was involved in a car roll over on 11/14/18. From day one, all my needs were met. 5 surgeries later, 5 days in ICU, They have all been great! A big thanks to all, especially YaYa, who made me the most comfortable n cared for patient. Still in here 2 weeks later. Its 11/28/18. But, will be leaving here soon. Next day or two. Then to post acute rehab for another 2 weeks or so. Gotta relearn to walk n such.
I've been in this hospital many times for various reasons. There have been a few problems but over all they treated me very well. The nurses and doctors are professionals. They listen to you and find the problem. They fixed my small intestines and saved my life. The nurses are courteous and attentive. They answer your call swiftly and get to you as soon as possible. They are very busy and some people are impatient. All you have to do is understand their work load. Give them time and they will stay with you until you're done needing their help. If there is a person that isn't kind or acts like they just don't care, they will take care of the situation. A temp was not kind and was fired for her actions. Let it be known that you were mistreated and they will investigate. They take swift action and remove the problem. This is the only hospital I will go to for treatment. Thank you west valley!
Special thanks to all the doctors and staff for dedicating their time to patients. Fast service and are willing to do what it takes to save a life. I recommend this hospital.