Adventist Healthcare Shady Grove Medical Center

Address

9901 MEDICAL CENTER DRIVE, ROCKVILLE, MD 20850 USA

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Phone

(240) 826-6517
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Emergency service available

9901 MEDICAL CENTER DRIVE, ROCKVILLE, MD 20850 USA

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Consumer feedback about Adventist Healthcare Shady Grove Medical Center

Andrea Shoemaker
Andrea Shoemaker

1 out of 5 stars

posted 1 week ago

I live 10 min. away and I'm going to Suburban next time. They give you the bums rush. The second you feel the slightest bit better out you go. - it was freezing cold in the emergency room and the nurse made me feel weird for asking for more blankets.

Deniz Umitli
Deniz Umitli

1 out of 5 stars

posted 3 months ago

There nurses are wonderful from what we experienced. But I think the front desk lacks customer service. Also, it’s important to up keep the rooms. Before sending a patient into a room it would be reasonable for the nurses assistant to check the room by making sure it’s clean. Yes hospitals will get busy. But there’s a certain length of cleanliness and paying attention to things like blood in a room matters. Walked into a room and there were a bucket full of napkins with blood on them. cleanliness Matters, especially in a hospital where patients come and go.

But what do I know 🤷🏼‍♀️

A. Thomas Grunley
A. Thomas Grunley

5 out of 5 stars

posted 2 months ago

I have always appreciated the service, care, everything...that I’ve received at Shady Grove Hospital. Their emergency room / department is staffed with some amazing doctors, nurses, others and their maternity unit is second to none. Trust me on that, both of my kids were born at Shady Grove. It’s an excellent hospital through and through.

Shashi Bellamkonda
Shashi Bellamkonda

5 out of 5 stars

posted 3 months ago

Hospitals are not a usually a happy place. Having been here since few times, I have to either about the good service.

They have a nurse coordinator who helps families in the waiting room get updates. Nurses were very professional.

The cafeteria was a good surprise. It's not very expressive and good quality and run by Sodexo. I am so glad that decided to keep the price low in the cafeteria for some great food.

A
A

1 out of 5 stars

posted 2 days ago

By far, the most excruciating experience. I hope those understand the trauma I experienced in the following visit. I would highly inform those to review their issues, any never ever allow anyone tos wot food into these humans hands. I would shut their place down in the second of a millisecond. I should have never allowed the doctor(s) to make any time or effort in my care. This is the WORST hospital visit I EVER had. I hope this understand the severity of the staff, care, expertise, and information they actually MAY NOT HAVE.
I make it every very clear, the practices are in this facility are unpractical, unethical, an abomination at all costs. It is clear they are malicious, and follow wrong standards of conduct that push and direct and magnify their ugly will’s and ultimately, their intent to have nothing of interest in the humanity of their work. They are awful. I highly reccomend the staff, to be reviewed, and really, this place shouldn’t exist. I have to assist and inform that these were thee worst days of my life, and this place is CRUEL. Never come, and save yourself a shotgun hospital visit, and a TON of hurt.

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