My boyfriend’s grandfather unfortunately passed away this past weekend. This was the only hospital he had ever used so he ended up here. I have to say that the staff there-reception, security, nursing, housekeeping and the attending physicians-were so kind, attentive, and empathetic during the whole process. They were informative, honest, and compassionate. They allowed us to stay with him until he passed and for some time after. They constantly offered to assist for anything we needed and when we were in shock they went above and beyond and offered to call the funeral home and nursing home while we grieved. The doctor held our hands and offered sincere condolences to us. Another doctor, who worked with the family during an earlier stay, came to the room and offered his support. The two nurses were so kind. I was touched by their professionalism and compassion. I will never forget what the team that day did. Thank you so, so much. I cannot tell you enough how much your kindness meant to us.
Completely unprofessional waited for extended periods of time 3 hours in the waiting room. With zero help. Vitals did not even getchecked. Filthy waiting room with blood on the floor. I asked severals times for a nurse the office staff said one would be out shortly an hour later still no nurse. Go to Albany med or st. Peter's
Gone here a few times with serious asthma conditions. Once I had a blood oxygen level under 90, and all they did was give me a nebulizer treatment. They brought me discharge paperwork for doing nothing and still charged me 2 months later, for doing nothing. I get discharged in the same condition in which I arrived? Barely can breathe? What a great hospital.
I come here for my primary, Dr. Derenzo. If it wasn't for him and his colleagues, I would probably not be alive today! And that is not an overstatement... Very kind and compassionate. They work with me and I can say that I feel very comfortable with Dr. Derenzo. Great doctor! Staff is very good as well... The office is all around the best one I've been to. I've stayed with them for several years now and hopefully for many more. -willQ
Stay away from this Fake Hospital———Very Horrible. The ER Nurse named Heather is very rude and lazy, maybe that’s just with certain patients who knows. The physician assistants don’t know what their doing. THEY WILL MISDIAGNOSE YOU IN A HEARTBEAT!!!!!! STAY AWAY FOR YOUR OWN GOOD!!!!!!!!!!!