Albany Memorial Hospital

An overall lack of compassion from the ER staff, especially the charge nurse. I will not return and do not recommend Albany Memorial for any reason. If I ever have to go back there, I hope that I’ll be DOA.

Don't Go There!!! If I could put a negative Star rating I would. I took my son to the Memorial hospital emergency room because he cut himself with a knife while cooking. There was one person sitting in the waiting room, so I assumed we wouldn't be waiting long. 1 hour later no triage and they took three other people to be triaged before my son. I left because I was worried about my son's hand. Thank God urgent care was open. He got seen right away and needed stitches. Not a helpful staff and a badly run emergency room. I won't be returning there and am advising the rest of my family not to go there either. I would rather wait all day in Albany Medical Center's emergency room!!!

Never have I taken the time to write either a positive or negative review for a doctor or hospital, but feel this one worth the time! A situation with my 80-year-old mother was handled with kindness, care, patience, tenderness as well as a great deal of knowledge. From beginning to end, and I do mean end, with the valet offering to fold up her wheelchair for me and place it in the back of my car! Well done, Albany Memorial! Among the long list of doctors I have been to with my mother over the years, you shine! A+ indeed!

Right now I’m sitting in room 10 in Er with my daughter whom is the patient. She fell and passed out after at mini golf today. There was a hole in between the side walk and path she was walking on. We aren’t from here. I’m a trauma nurse and critical care registered nurse. Registration was rude the first one coming in after being seen by triage and demanding information. I mentioned my child did not see a physician yet. She became defensive and said she didn’t need to an X-ray of my child’s ankle was about to happen. She continued to be rude, which of course made me defensive. Next thing you know she left as radiology tech came in and took my child stating they would be right back meaning “no you cannot go with her” I waited and she came back in a timely manner and as soon as she was wheeled in the room another registration person (nicer this time) came in. I gave all my info I could and I waited a bit and as the registration lady finished the doctor whom is also nice came in and stated the plan of care, then the nurse. She still is not splinted she still has no results yet and even though it takes 90 minutes per unwritten white board (not a big deal) for results I know a “wet read can tell me what’s going on” at least splint the swollen and painful ankle

I had a CT MYELOGRAM and I experienced the best care from the nurses and the techs ... out of any hospital I’ve ever been to. I had a lot of pain after and cat scan Carrie rubbed me and comforted me until I got pain meds ! Her touch & voice calmed me down until I got my medicine and there after ... I’d like to personally thank all these wonderful women.. Regina hunter RN Jackie Capece RN cat scan Carrie Rad tech Carley Thank you all for your compassionate care !!!!! Erin Thull ❤️