Albert Einstein Medical Center

Address

5501 OLD YORK ROAD, PHILADELPHIA, PA 19141 USA

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Phone

(215) 456-6090
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5501 OLD YORK ROAD, PHILADELPHIA, PA 19141 USA

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Consumer feedback about Albert Einstein Medical Center

Chunnan Zhang
Chunnan Zhang

1 out of 5 stars

posted 1 day ago

If you are pregnant, just be cautious to go there because they don't care!
I was sent to Einstein Medical Center- old york road by ambulance because my water broke and I was in labor. The triage took my insurance and contact information and I was asked to waited in the hallway.
After that in more than one hour, nothing had been done. They even didn't care to check my vitals such as heart beat or blood pressure. Not even once. I was in pain because of my contraction, my water kept running down, and I was bleeding. I asked multiple times when I would be seen by either a doctor or nurse. The only answers are they did not know and I need to wait.
After more than one hours' frustration, I had to leave to Pennsylvania Hospital because I was having a lot of pain from active labor. I was sent to delivery room immediately once I was in Pennsylvania Hospital. Even the nurses in Penn cannot understand why I was not checked vitals in more than one hour in Albert Einstein because my life and my new born son's life could be in danger.
One month after, I got one bill from Albert Einstein asking for "PAYMENT for the OFFICE VISIT." They charged my insurance company for 130+ dollars and ask me to pay another 20 dollars. I called them multiple times and they said that they would try to dispute the charge. However, I continue to receive bills from Einstein for payment from then on. They even sent a LAST BILL and threaten to sent my bill to collection!
I deserve an apology from Einstein for putting me and my new born's life in danger. Instead, they just keep asking for my payment for the 'visit' where they did not even check my vitals.

Shanna Botelho
Shanna Botelho

5 out of 5 stars

posted 2 weeks ago

As a NICU mom for 2 months at Einstein they are the best I have ever had for my first time pregnancy and care I absolutely have nothing but awesome service care and support and love! I love the staff and concern ! They helped me so much at this difficult time .

John Bussey
John Bussey

1 out of 5 stars

posted 1 month ago

Definitely wish I could leave 0 stars. This hospital is responsible for so many deaths. Killing babies and people everyday it’s terrible. They are horrible with delivery! If you’re ever having a baby please do not come here!

Eugene
Eugene

1 out of 5 stars

posted 1 month ago

7 hours waiting for my own blood work In the waiting room never again Then when they did take me to my actual room it wasn’t ready so I had to sit right in front of the room that I was going to stay in because they didn’t have a bed and I told him the room is dirty all they did was put a new bed in there and sheets .. there was blood on the floor trashcan was full over spilling needle tops on a chair And food obviously from the person before me disgusting unsanitary hospital . I made sure I took plenty of pictures but they sure did tried to get $200 for the co-pay .... After having me wait one please for six hours And taking me to another location and then another location dirty everywhere.. And the nurse that took my blood did not know how to take blood I have a bruise on my arm now.. No one keeps you updated on anything not even the doctors they do not have good answers they seem like they are overworked and irritated I even heard other elderly people Complaining about not being updated on anything...

Straw Playz
Straw Playz

5 out of 5 stars

posted 1 month ago

The hospital itself is really nice overall along with that there's mini stores and a cafe for anyone who's hungry or anything also this hospital has it's own parking and ER section with even more parking all I'm saying is it's easy to get lost in this hospital