Albert Einstein Medical Center
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5501 OLD YORK ROAD, PHILADELPHIA, PA 19141 USA

Address

5501 OLD YORK ROAD, PHILADELPHIA, PA 19141 USA

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Phone

(215) 456-6090

Emergency service available

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Consumer feedback about Albert Einstein Medical Center

Frederikia Wilson
Frederikia Wilson

5 out of 5 stars

posted 1 week ago

Staff and nurses were really nice and caring in the C-Pod section of the ER. I previously had heart palpitations but couldn’t prove it. They kept me for an entire day and tried to pick up something. They kept me up to date with everything from blood results,
EKG results, X-Ray results as soon as this information became available. After they couldn’t find anything (which is normal) they referred me to a cardiologist who was very helpful. Everything was clean and the nurse (I think her name was Peggy) came swiftly every time I rang the call bell.

Cynthia Olivia Simmons-Parker
Cynthia Olivia Simmons-Parker

5 out of 5 stars

posted 1 week ago

I have never had a bad experience with Einstein on Old York Road. The folks are polite & I am always in and out without unreasonable delays. I just don't understand why parking went up and the fact you have to pay. They need a parking lot like Elkins Park, where I might be going more often. Or, give discount to "patients with appointments, especially regulars like me... ijs [Give you something to think about when you all are talking "community"].

Jennifer AnimalLover
Jennifer AnimalLover

5 out of 5 stars

posted 5 months ago

EVERYONE was so friendly and helpful!!!! It was a pleasure speaking to every single staff member there. They were very thorough and explained everything to me to make me feel more comfortable. They verified my information multiple times to make sure I was the correct person getting the correct procedure done. I was very happy with my visit here and would highly recommend them!

Marcus Yelverton
Marcus Yelverton

1 out of 5 stars

posted 4 months ago

This is the most disgraceful hospital I've ever seen in my life. The medical staff has no compassion. They laugh and joke while tending to patients. And the young ladies working the desk in the dentist office are the most ignorant. Bad place to seek medical attention. Unbelievable how unprofessional these people are at times. I even tried speaking with a patient advocate. And had to experience an even more sophisticated level of ignorance. The higher ups seem to be very professional. But the levels below that are the worst I've encountered on any level in any profession in any industry. I regret having a medical procedure done at this place.

nyc chick
nyc chick

1 out of 5 stars

posted 4 months ago

My mom wanted to schedule an appointment for a mammogram but they wouldn't let her due to her accent and hung up the phone on her. The lady that answered the phone was very ignorant and rude. Supervisor still hasn't called my mom back after she left a message.
This is very unprofessional Shame on you Einstein for discrimination!!! Its 2018 and this is America. I will contact someone for this issue because it's wrong. I would rate zero stars if I could. I'm still in Shock that she was able to say " no, I will not schedule your appointment" and hang up the phone.

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