Albert Einstein Medical Center

Address

5501 OLD YORK ROAD, PHILADELPHIA, PA 19141 USA

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Phone

(215) 456-6090
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Emergency service available

5501 OLD YORK ROAD, PHILADELPHIA, PA 19141 USA

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Consumer feedback about Albert Einstein Medical Center

Nicole Keels-McGruder
Nicole Keels-McGruder

1 out of 5 stars

posted 3 days ago

NO STARS IF POSSIBLE. If you need care for a real medical condition, you have to go somewhere else. My husband came there because he was have tingling in his arm and some other discomfort. They told him he needed to increase his potassium (gave him a prescription-No IV). Doctor was very rude and rushed. Before discharge, we had another question and asked to see the doctor and we could see the nurse go to the doctor and the doctor clearly rolled her eyes, said something to the nurse, and the nurse came back and gave us an excuse of why the doctor couldn't come back to see us before discharge. My husband got worse when we went home. Another went by, we called a squad and he was taken to Abington Hospital and was admitted. He was there for three days (so obviously he wasn't in good shape). We have gone to Einstein before just because it was somewhat closer to where we used to live and thought perhaps it was a bad day or the people on a certain shift, but their pattern shows it's clearly an issue with the culture at the hospital that they seriously lack professionalism and disrespect for the field that they are in. A very dangerous combination. We will never go back to this hospital again.

Jean-Ernst Hyppolite
Jean-Ernst Hyppolite

1 out of 5 stars

posted 1 month ago

My girlfriend was 7 months pregnant, that hospital did a ultra sound to see what I was having either a boy or girl, they never could issue us the result, appointment after appointments, and the Doctors lie when I asked them about the results and they be like oh well she is 7 months we cannot see what she is having yet, this hospital is a scam and is full of mad and crooked employees, I would love that hospital to get shut down or sued for not respecting the patients, 0 star out of 5. I wanted to sue.

Frederikia Wilson
Frederikia Wilson

5 out of 5 stars

posted 4 months ago

Staff and nurses were really nice and caring in the C-Pod section of the ER. I previously had heart palpitations but couldn’t prove it. They kept me for an entire day and tried to pick up something. They kept me up to date with everything from blood results,
EKG results, X-Ray results as soon as this information became available. After they couldn’t find anything (which is normal) they referred me to a cardiologist who was very helpful. Everything was clean and the nurse (I think her name was Peggy) came swiftly every time I rang the call bell.

Cynthia Olivia Simmons-Parker
Cynthia Olivia Simmons-Parker

5 out of 5 stars

posted 4 months ago

I have never had a bad experience with Einstein on Old York Road. The folks are polite & I am always in and out without unreasonable delays. I just don't understand why parking went up and the fact you have to pay. They need a parking lot like Elkins Park, where I might be going more often. Or, give discount to "patients with appointments, especially regulars like me... ijs [Give you something to think about when you all are talking "community"].

Jennifer AnimalLover
Jennifer AnimalLover

5 out of 5 stars

posted 9 months ago

EVERYONE was so friendly and helpful!!!! It was a pleasure speaking to every single staff member there. They were very thorough and explained everything to me to make me feel more comfortable. They verified my information multiple times to make sure I was the correct person getting the correct procedure done. I was very happy with my visit here and would highly recommend them!

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