Alexian Brothers Medical Center 1

Address

800 W BIESTERFIELD RD, ELK GROVE VILLAGE, IL 60007 USA

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Phone

(847) 437-5500
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800 W BIESTERFIELD RD, ELK GROVE VILLAGE, IL 60007 USA

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Consumer feedback about Alexian Brothers Medical Center 1

tiffany yango
tiffany yango

1 out of 5 stars

posted 4 months ago

I had the worst experience at this hospital. Everything went wrong. I delivered a baby here in January of 2019. Anesthesia was terrible, physician was terrible, nursing staff was terrible. (except Susie on the mother and baby recovery unit), management was terrible when I told them about the issues I had experienced. Food was good. Terrible medical care. If you have the choice, if your hospital visit can be prepared and planned please consider my experience while determining which facility to deliver your baby at. Specific details include being told I had a miscarriage incorrectly! Then being told that was not true, I am still pregnant, the baby does have a heart beat, "it was a lab error", not getting a spinal when I asked for one, not having my pain managed after the c section, and inappropriate comments from nurses about my birthing preferences.

M Hirose
M Hirose

1 out of 5 stars

posted 1 month ago

Dr. David Goldsmith, the ER doctor for my visit deserves no stars. The kind and attentive receiving staff and nurses deserve 4 stars.
I will write a letter regarding my experience if provided an address. Thank you.

Katie M
Katie M

5 out of 5 stars

posted 1 month ago

Pediatric Intensive Care Unit-- we we're traveling from MD to MN and drove through Chicago to stay the night. Our daughter became extremely ill and I took her to the ER here. It was about 11pm on a weeknight just before Christmas. The ER staff saw her promptly and transferred her up to the PICU within two hours of checking in. The nursing staff in the PICU was the most amazing group of nurses we have ever been treated by.My daughter ended up spending Christmas in the hospital and the nurses went out of the way to make it extra special for her. Could not say enough good things about the team on the PICU floor :)

Denese Barrera
Denese Barrera

1 out of 5 stars

posted 3 weeks ago

My Daughter had her baby on June 20, 2019. It’s a clean hospital. The delivery was good. However, when it came time to breastfeed, I noticed nothing was coming out of the nipple. I told the nurses I was concerned. They said the baby does not need much to eat the first few days. However one nurse was very concerned that the baby nurse and not loose too much weight. She tried to help with nursing but had to call another nurse. The other nurse gave her a plastic nipple to see if that would help. I stayed with my daughter for 12 hours. In those 12 hours I did not see the my daughters baby eating. Nothing was coming out. I told the nurses I was concerned and I was afraid my grandbaby might get dehydrated. They reassured me everything was normal. I have had 3 children and I breastfed all of them. I know when nothing is coming out. Today my daughter tells me that a nurse came in the morning at her home and told her she was concerned about the baby’s weight. She had lost too much wieght. My grandbaby is only 6 days old. She advised my daughter to feed the baby every 2 hours and also feed with formula. If the baby is not eating enough to bring her to the hospital. I would have thought she should have told her to take her baby to the hospital right away. My daughter and son in law ended up taking her to the emergency room. My grandbaby had to have an IV and given fluids because she was dehydrated. I guess St Alexius hospital felt my grandbaby was not important enough to make sure she was eating. This is my daughters first baby. She followed all of their directions correctly. They did not care enough to follow through on breast feeding and making sure the baby was eating. I am hoping that my grandbaby doesn’t have critical life injuries because of their negligence. I have recorded everything!

Sarah Kay
Sarah Kay

1 out of 5 stars

posted 1 month ago

I has ALIF (spine fusion) surgery at Amita in Elk Grove and ended up in serious condition at another hospital. The Hospitalist and Surgeon lack of follow-up almost killed me. I begged them to look at my incision and my leg. I was discharged with an incision infection, a large amount of fluid in my abdomen, a blood clot that went from the top of my leg more than half way down my thigh, and untreated Anemia. I had to have emergency surgery at another hospital and they told me the chance I would survive was slim. Please, please rethink any decision to go here! In addition, I tried to get erroneous information in my medical file corrected and the person in Admissions (who I was told were the only department that could update the medical record) made it clear she had no desire to help and just hung up! Nothing about this place is good!