A special thanks to the staff on 7N. They were all so helpful and polite. I was well taken care of and they were always ready to help. I felt in good hands. Dr Bennett and staff were excellent too.

Well two part answer I guess.....I had to get stiches here one Monday night after slicing my arm with a safety knife (ironic name for said knife). To my dismay the ER was very busy at 10pm; seemed to be filled with a sorts of addicts either being high, coming down, or in some state of withdrawal. After about 2 hours I finally got in for my 6 stitches and all went well from there, but it sure is sad to see our ER jammed up with folks that need to go elsewhere and get real treatment. Second, I have to agree with many posts here too. While my triage nurse was great and my doctor, the ancillary staff was somewhat rude and short. I get the crowd they have to deal with all the time there (see above) but perhaps some communication training would be appropriate.

I had a PE and a severe infection in my body last year and spent a week in the icu here. I received the best care you could ever get and the doctors and nurses did whatever they could to make me comfortable.

I was a patient in 2013, 2017 and again in 2018 I received excellent care from caring staff. Visit other small towns and ask people how their hospitals are. Then you'll realize how lucky you are to have HFAH here in Jackson. I had quadruple bypass surgery here. Just as good as U of M.

Due to a "lack of beds", they sent me to a mental hospital all the way in grand rapids against my will. If you ever get the cops wrongfully​ called on you, best hope they don't take you here for your "mental evaluation". You'll just be discarded. Thanks for ruining my life.