Alliance Community Hospital
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feedback about Alliance Community Hospital
The ER is hit or miss. I've received excellent care during some visits and unsatisfactory care at other times. Same day surgery unit is just that; expect to go home after 6:00 whether that anesthesia has worn off or not. Rooms are clean and care is good if you're admitted. As I said, it is hit or miss.
I had a very bad experience at Alliance Community Hospital. My fiance was admitted because he fell 20 feet off of a Semi trailer and landed head first onto the concrete below. He was bleeding from a wound on the back of his head and was struggling to walk. The hospital staff seemed very attentive at first, but while discharging us from the hospital 4 hours later, the doctor did not go over all of the results (as in he did not tell us what the CT scan showed), so we did not know if he had a concussion. The doctor only spoke of his possibly broken foot, and when asked what to do about his head wound, he acted like he didn't even know about it and examined it 4 hours after admission. The nurse discharging us was heard cussing outside of our open room to another coworker. To make matters worse, they hurried through two more tests that would tell us if it was safe to take my fiance home. They didn't even let him stay for a while more to make sure he did in fact pass the tests. As we were walking out the door, we noticed that my fiance's IV catheter was still in his arm, and had to stop one of the nurses in the hallway to get it removed (she thought it was a funny mistake). Overall, I am very disappointed with the care, or lack there of, by the doctors and staff. Get it together Alliance Hospital!
REVIEW ABOUT SAME DAY SURGERY: I was very pleased today with my daughter’s small surgery. Usually, anytime we’ve gone to ACH for the ER, it’s been... an okay experience. But, today... Every single staff member made sure we were happy and that our needs were met. Dr. David Kanagy did such a great job with my baby. We were in and out as quickly as possible and they made sure she was okay before leaving. I’ve never felt so cared for before from hospital staff. 5 out of 5 stars for everyone today here at ACH. :-)
This is NOT an Emergency Room, if time matters. Go elsewhere.
Do not come here if you need help fast. That is not here. Sat for over 2 hours in uncomfortable chairs, watched the waiting room fill up 3x and empty. I feel like death, they are in no hurry. Hours wait just in waiting room, it is a nightmare, family Dr sent me to ER.
My wife was in the er yesterday with chest pain. She recieved imediate care and excellent treatment.