American Fork Hospital
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feedback about American Fork Hospital
I have always had a great experience when I've come here. The departments have gotten so much better at working together over the years and the ER doctors are so kind. I came in today because my PC physician wouldn't call me back for a simple med change, and they fixed me right up.
This is a bad hospital. Every time we go here we are disappointed. We don't expect miracles but we expect them to be professional. We heard the words "Do whatever you want" said to patients more than 20 times while we were there for 24 hours. We will never go back to this hospital.
Hospitals need a person there to manage what is going on. I feel like everyone is working as individuals and there is no plan or organization to what they are doing.
The doctor that we worked with was very unprofessional. They wouldn't even close the door before making jokes to the nurses. They were very loud when he was trying to sleep. I know that it is hard but at a hospital you have to hire people who are willing to take the job seriously.
We just had our baby there this past week. The labor and delivery staff are unbelievable. Hands down the best. Same goes for the mom and baby staff. We had one-on-one attention much of the time, they offered to do everything and more, the food was great, and even though we were there during the holiday and nighttime hours, everything was available and wonderful. Very impressed. Also, they give you a lot of education before you leave which is great.
We had an experience with the emergency room. The service at the time of the emergency was good, but then it went downhill. We had requested a referral to a specialist that we knew. Not only did they not give it, but they didn't care enough to quickly correct it. I finally reached someone who was willing to help. We should finally get the referral 3 days from today, So disappointing. IHC has been better for us in the past.
I came to the wound clinic and they were so knowledgeable and courteous. Dr. Trevor seen that there wasn't a big change happening so he switched up my medical salve and it made the world of difference. Ryan and the other nurses were awesome as well.