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my daughter was brought in by ambulance we got there there was no sense of urgency. The staff in the ER just looked at us then sent us to triage in the front of the er. Took their time getting vitals. The woman that took her vitals was in the corner sleeping! They gave her tylenol and told us to sit in the waiting room and it would be about an hour wait. My daughter is only 16months. I called my husband to take us to saint mary. Once he got there I informed the front desk i was leaving the woman just looked at me kind of shrugged her shoulders and said okay.we drove to saint Mary's and within 15 minutes we were seen. This is the second time within a three year span have had an issue with this hospital. Unless its life or limb I wont be going back.
This was this Saturday November 11, 2018 I had an appt for 11am MRI for my knee I got there 8 minutes late I got lost didn't know what way to go through parking lot so . The girl in from desk . Said we are full make another appt. I say CAME from a distance to come all way
Down here I had to paid $15.00 for uber. they didn't care then to top it off they said they call me and that my phone was disconnected I ask for her number and call her to prove my point. She couldnt look at me in the eyes its was so unfair an unhuman how people abuse of people but God dont ugly...
I don't remember even being the er. I woke up on the regular floor. They told me that I was not allowed out of my bed because I was a fall risk so I had to use the bed pan. It sometimes took 15 minutes for someone to come help me. By this time I have already wet the bed. I never got my meds until I was ready to get discharged. So no I will not be using this hospital again. I will go to at.Mary's instead
Made us wait for 5 hrs, rushed to urgent care because they refused to see my brother and had to call an ambulance because it was so serious. Should have called 911 from the emergency room. This is why people die in waiting rooms. They were extremely rude and said we could leave but they would bill us for waiting and they would not take his insurance because they wanted to bill him personally. They wouldn't even look at the card. They said it doesn't matter if he has insurance for this bill because they want to bill the person not the insurance.
Went thru the er...that wasn't so bad...when my boyfriend was admitted and taken to his room, he was not given a gown to change into. He slept in his jeans all night. He finally got a gown at 10 am . The room was dirty..loose dirt on the floor and it needed washed. Housekeeping came in..emptied the trash can and left. The bathroom was just as dirty. He has a open sore infection on his foot...I pray it doesn't get worse from being there.
He was to have a scan on his foot to see if the infection was in the bone. The intern seemed as if he had no clue how the procedure was done! We left and went to Temple where we know it is clean and the drs know their stuff! Shame it used to be nice there. Never again!