We been twice to Arkansas children’s hospital, went went to Emergancy room and then again 4 days later but was admitted after that. Staff was attentive, caring and compassionate. The Emergancy room operates based on severity of Emergancy, we were their for 7 hours on Monday, i know that seems extreme but you have to keep in mind they have 4 helicopters that bring in severe patients in addition to the ambulances, with kids being flown in from all over. After we got admitted the second time my kid got the care she really needed, we had a wound we had been trying to heal for 3 weeks with nothing working but they got it almost healed in 4 days, they completed X-rays and did everything needed to keep my child healthy and healing, her hair got matted after severe vomiting so they even helped us wash it bedside so I could get the tangles out. My main complaint is the cafeteria food on floor 2, it’s a hit or miss we got sick from the pizza, I didn’t need food poisoning ontop of caring for my kid. Not all the food is bad, the cheeseburgers were a-ok. River bend snacks on floor one is a better alternative but they mainly have sandwhiches. If you need a soda or snack you can find it at either location and they take debit cards to. The gift shop is located on floor one and is one of the largest I’ve seen, it has something for everyone. If you get sick of cafeteria food you can always order from bitesquad online and they can deliver food from a local restaurant for a minimal fee and tip.