Artesia General Hospital
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feedback about Artesia General Hospital
Had to have surgery about a month ago or so and all the nurses and staff were super nice my surgeon did an amazing job
my dad died because of this hospital back in 2000 he had wagners all i remember is coming in the hallway going to the door and hes jumping up and down on the bed because somebody gave him medication that mixed with medication Lubbock doctors had him on bad communication between hospitals and this place still sucks and filthy stay away go to Roswell or Carlsbad ps have a pic of somebody else's blood still on chair as there taking more blood in the lab like i said filthy hospital
Only reason I gave 1 star is because I had to. Here is where people who are sick get left waiting for hours while others who seem fine get to go back and be seen. We have been waiting 4 hours and 5 people have gone ahead and the people that seemed like they should go back soon are still waiting. The only explanation they give is they go by who is more critical when asked how much longer we will wait. It is so crazy.
The people are great. The billing is terrible. They billed my insurance under the hospital name and then again for the same 15 minute appointment under the doctors name. So my out of pocket was $500 just for taking my weight and telling me to continue my maintenance meds. Forget about disputing the billing, they’ll withhold your maintenance medicine until you pay or are forced to repeat the lab process with another doctor.
It isn’t the first time I’ve had billing issues with Artesia General, but it will be my last time. I will avoid them like the plague to avoid their outsourced billing problems.
So much regret for only trying to take care of my health...
Great hospital the staff was very helpful and caring. The facility was clean. Husband had surgery was kept well informed. Would recommend to anyone.