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feedback about Aultman Hospital
I had a great experience at Aultman every time I went there. I ended up in the ER when I was 10weeks. All the staff was nice and they took great care of me.
I also had my baby girl there and again had an amazing experience. The trianage nurses were great. They weren’t rude. Obviously they weren’t smiling just like some other reviewers said. But it’s the hospital, there is nothing fun in there and people don’t come there to hang out. It is not an entertaining center.
Maternity ward was awesome. All the nurses I had were very nice and went above and beyond to make us comfortable. The doctors were understanding. Again they weren’t smiling but why would they? I don’t get why anyone would care about that. My nurses took care of me and my baby that’s all I cared about. Thank you Aultman staff. And a big separate thank you to the nurse that helped to deliver my girl I think her name was Susan.
I wouldn’t allow my dog to be treated here. From the moment they brought my mom in by ambulance we have been treated rudely. Starting with the woman at the emergeny room desk. It’s been nine days and instead of getting better she’s getting worse. And then we were informed she would be moving to another room because they found a roach in hers.
The charge nurse on 4 east was extremely rude to my older sister. If I could afford it I would move her to mercy.
Horrible!!!Don't send your worst enemy here.Nursing horrible,dietary was horrible, doctors were horrible. It was so bad my family had to take shifts with my grandmother . The diatary got an attitude when I told them my grandmother couldn’t have milk due to being lactose in tolerant and they brought her milk, yogurt and pudding. She came in for stomach pain. They were suppose to bring her walker the 1st day at 7:15 we asked multiple times for one and it didn’t come up until 9:00. My grandmother had use the bathroom they told her to poop on the bed pan. She can walk with a walker they never brought .Just all around HORRIBLE. The one nurse Sydney actually did help a lot and was very sweet and was on top of it she worked on floor 4.
Wow!, I had excellent customer service this afternoon, when a person in another department decided to be RUDE and obviously couldn’t answer a simple question before hanging up on me! So I call back and was given a number to share my complaint. I received a call back almost immediately, from a very nice lady that apologized for my earlier ordeal with the other department, she was able to answer my original question plus offer further instructions that would assist me in the future. I was pleased with the way things were handled. She was able to turn a negative situation, into a positive 😊
First time at Aultman and came for outpatient gallbladder surgery. It was perfect from the time I walked in to when I left. Great staff! Nurse very understanding to me being chicken with needles. We even had a good laugh over it. The surgery assistants, anesthesiologist, nurses, other staff, even the young man who came to get me from my room before surgery were so friendly and put my mind at ease. They made a stressful experience so much easier. My biggest fear was being sick from anesthesia in recovery and they took care of it. First time ever that I didn't get sick from it. They listened! The surgeon made sure I had what I needed for comfort at home for nausea. If I ever need another outpatient surgery, I'll be back. Thank you for the great care!