My daughter was born here in March 2018. From the husband/father perspective Banner did a great job of taking care of my wife and daughter through the whole birthing process. The rooms were comfortable and the nurses were very friendly and helpful, not just to my wife, but to me as well as a new dad. They checked on my wife regularly, as they should and were willing to do a little extra if needed.
My only issue I initially had, which was correctly quickly, was they initially put my wife's ex-surname on the paperwork. I was very concerned initially they would put my daughter's last name as her ex-husband's last name. We were also a little upset that my wife's sister's kids could not come to see their new niece, and while there was hospital policy on it, it wasn't clearly indicated or explained the best when it was visible.
Additionally, while waiting, my sister-in-laws kids got a little rambunctious, which I can understand being an issue. My sister-in-law got her kids to quiet down, but for whatever reason, was then approached a 2nd time roughly 20-30 mins after they already started behaving (talking in no more than a whisper) and were asked to leave by hospital staff.
I'm giving them 4-stars on the merit of medical and direct patient treatment which is obviously the important bit. But when it comes to patient families and administrative paperwork, Banner could use some focus in that area.