Baptist Medical Center - Beaches
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Went in for simple blood work being performed. The registration staff acted like it was something they never did before. Told them we we're just here last week,stupid questions what year did my father retire. He's 92! What difference does that make to registration. They already checked the insurance last week. Slow and distracted! Really, move the process along. Wasn't listening when I told them we already talked to the lab and they have the orders. Then miraculously she knew what doctor ordered the test! Really?
Didn't see a doctor for 2 days. We brought my mother-in-law here and they said that there was stones in her gallbladder but it took 2 days for a doctor to finally come and talk to us oh, we were just going by what the nurses were saying. They said the doctor told them this information, that the doctor had been there before we arrived but somebody in my family stayed with her 24/7 so there's no way that a doctor slipped in there without somebody in my family knowing. The nurses were very nice and I think that they are the only reason and I'm even giving 3 stars. When you have somebody that you love in the hospital you like to know what's going on and this place just does not give that to you. You always have to ask for anything especially any kind of information. I'm not saying that they are a bad hospital they just have a horrible communication problem.
Best hospital ever - and I should know after 50-plus trips the the ER and subsequent short - and long - "visits" since 2010. (Heart patient) Great staff, great docs, clean and comfortable.
Excellent facility for your medical needs, and I would like anyone reading this post to know that this is one of the cleanest medical facilities that I have been in!
Went to visit a family member after hours and was amazed at all the kindness. The ER intake personnel were awesome, Ray and Robert were great. Even the security guard John C took such extra care of us taking us to visit.