Baptist Medical Center - Nassau
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Address

1250 S 18TH ST, FERNANDINA BEACH, FL 32034 USA

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Phone

(904) 321-3500

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Consumer feedback about Baptist Medical Center - Nassau

CSX500
CSX500

5 out of 5 stars

posted 1 month ago

I had a wonderful experience at this emergency facility. I was a little nervous going after reading all the negative reviews, but the other ones in the area were further away and had worse ratings. After I walked in I was immediately taken care of. I was taken back right away and only waited about 15 minutes to be seen by the doctor. All of the employees I interacted with were very helpful and courteous. The nurse who saw me was very friendly and the doctor (I forgot his name...older with a great sense of humor) was very friendly and a great listener. He joked around with my two kids and explained everything to me and was very thorough. I was very well taken care of and was not made to feel rushed or that I was overreacting. The whole visit including blood and urinalysis, speaking with doctor, and receiving treatment only took 2 hours. I was very thankful that I had such a positive experience.

Jenn Hoy
Jenn Hoy

1 out of 5 stars

posted 3 months ago

Went to ER for severe pain in lower back that radiated around to my navel. I was pacing the floor in so much pain. No one in waiting room but had to wait over 20 mins to be taken back. Once in room was put in bed...not offered a blanket, and waited over an hour in such pain I couldn't get any comfort. Doctor finally shows up tells me I need a CT scan and I finally get a pain pill and nausea tablet. CT Tech was indifferent. Came back in even more pain ...had to wait over another hour for pain shot before I could get any relief. I am one who tries to avoid the ER but in the future I will avoid this one for sure. Lack of staff and lack of empathy. I would have received better treatment elsewhere I am sure.

William Newton
William Newton

1 out of 5 stars

posted 1 month ago

I went in because i had an infection in my toe due to it being smashed. Told the doctor that i was in pain and needed antibiotics. He insisted on x- rays even though i told him it wasnt broke. Kept me there for 3 hours in pain. Finaly gave me a trimadol and a script for antibiotics. 10 days later i get a 1200 dollar bill. Then a couple days after that i get a radiology bill for 700. Then the Drs. bill for 591. Who is the real drug dealer?

Gena Andrews
Gena Andrews

5 out of 5 stars

posted 3 months ago

This place has come along way in reguards to care of patients!! My niece was just there to have a baby and her nurses were fantastic!! Her Doc was Keiester AMAZING WOMAN !! And Rene is fantastic as well !! I left Rene a recognition form in the box !!

Crystal Tate
Crystal Tate

5 out of 5 stars

posted 2 months ago

Great staff and er doctor; they were so nice.