Baptist Medical Center - Nassau

Brought our grandson in with 104.5 temp spike last night at 4 am following a febrile seizure, the EMT
staff to the nurses, to the doc pulling the graveyard shift were swift, accurate, caring, with a dose of good natured humor thrown in. Thank you so
Much for being there in a dark hour. He’s bounced back and eating a waffle right now. Peace to caregivers of Baptist Med. you rock!

I have been a patient of Dr. Devane for four years. He and PA Liz are terrific. Kind, helpful and professional. The staff in the surgery area are also great. I have had four surgeries there and they couldn’t be nicer. I went in Monday feeling quite ill. PA Liz was excellent. Five stars for her. My complaint and the reason for the three stars was the almost abrupt treatment by the receptionist and the nurse in the office and in the Xray room. I was a bit scared and some friendliness would have been welcomed.

Ambulance just took my son in after having a seizure and a dislocated shoulder. They did nothing to find out what caused the seizure and left him in pain for almost two hours with a dislocated shoulder before giving him a low dose of pain medication. They treated him like a drug addict instead of a patient. I believe they don’t understand what empathy means. I don’t believe his nurse or doctor really cared about him as a human being. I also have COPD and his nurse told me if I came up there and called her she would send someone to my car with a wheelchair so I could come in. I did so and called her she said they would be right out and no one ever came. When I called back after sitting out in my car for 20 minutes they said well he will be right out we just discharged him. So the nurse lied to me.

My wife was treated here in April. Super attentive staff, especially the nurses. Nurse Manager Matthew Sheehan actually bought me a sub from Jimmy Johns because the cafeteria at the hospital was closed. Compassionate, caring folks.

I have been treated here on both an emergent and non-emergent basis. My ER and ICU care were all phenomenal and all of the staff; PAS, nurses, paramedics, and doctors listened to my needs and concerns with intention. When I had surgery here, the entire process from check in to discharge was simple and stress free. The cleanliness of this facility is top notch as well.