They’ve owed us a refund for months and we cannot get them to respond. I had surgery there and they charged us our out of pocket, but the insurance paid them more because we had already paid for other medical procedures prior to this. Now when calling them to ask for refund, they say “oh I’m so sorry I see where we owe you blah blah blah” give us the runaround and nobody actually sends out a check. It’s no small amount either, it’s over a thousand dollars. And we have made multiple calls and spoken to many people trying to get them to respond and they just make promises to fix it and then... nothing. I’m starting to think we are going to have to take them to small claims court. Medical billing has turned into a huge scam and this hospital is being one of the worst.

I can’t recommend this hospital so long as they are being financial predators.

Last week my daughter had a baby at Bay Area Regional. Our experience was great! Rooms are nice with plenty of space and seating. Nurse's were attentive and did a great job, too! I would go back and I will recommend this Labor and Delivery!

We spent five days here including a 28 hour delivery and C section. The nursing staff was excellent! Very professional, competent, and friendly. They walked us through every step and talked through what might be next so that there wouldn't be any surprises. The facilities are gorgeous and the rooms are large and clean. I would highly recommend them to anyone in the area. We will definitely deliver here again.

Came in for emergency pacemaker placement. If I could give 10 stars I would. Care was outstanding. EVERYONE who took care of me was excellent in what they do. They really have a heart to take care of folks AND they actually desire to provide great care. Beautiful clean hospital, but more importantly for me nursing care was superb. I have been a patient at The Methodist Hospital in medical center and I found the care here to be better and folks here seem to ENJOY their work and taking care of patients.. All hospitals probably have some glitches, but I would NOT hesitate to come back here. Cardiac care was superior to 2 other local hospitals. Unfortunately, some posts complain about their bills, but welcome to health care the last few years. The USA still provides the best care in the world - just look how many foreigners come here!
I hope you don't have to go to a hospital, but I recommend this hospital with no reservation.

I recommend this hospital to all my mommies to be.
The or was nice and they play relaxing music during c section, the nurses and anesthesiologist are very caring and comfort you through out the labor.
The postpartum rooms are nice but I loved the nurses. They treat you so nice it almost felt like I was at a Disney resort, they are so nice and positive energy. Total different birth experience than when I had my daughter at Memorial Hermann, this place only hires positive energy and experienced staff and it shows. I will forever be grateful with my obgyn for choosing this hospital for me.