Baylor Medical Center at Uptown
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feedback about Baylor Medical Center at Uptown
Have had surgery there twice. Always treated above and beyond. All the staff is so personable and helpful. We arrived there very early in morning,and was sent home a few hours later with a pint of their homemade chicken soup ,pretty little bag with crackers and spoon. What a thoughtful gift. Thank you Up Town for making me feel so cared for.
Wife has gone there twice and everyone is so nice and competent. They make it easy to relax, even in trying circumstances. All the personnel from the intake person to the nurses and others are so kind to every patient there. My wife was trying to walk to another room after recovering from a procedure. She was trying to go without bothering her nurse. Another nurse saw her and immediately came to her aid. Two other people at the desk also jumped up to help. There was no "not my patient" attitude. They are great!!
I had a surgical procedure at Baylor Medical Center at Uptown and I am so grateful that my surgeon selected this hospital. From the valet to the entire attending nursing staff, everyone was so friendly, efficient and I felt truly cared for during my stay. The staff even provided some nice departure "gifts" such as chicken noodle soup! This is a wonderful group of people at a quality facility!
Medical center staff and billing office were professional and helpful. They met with me face to face about a bill and were willing to reduce it. Even though the charge was more than I think was fair for the services, it was an emergency room visit and thus partially out of their control. Their ER is a private contractor operation. If you need general medical care, it's probably a great place. Minus one star for ER performance and billing.
There's no better than Baylor Uptown.The hospital caters to their patients. Every employee seems happy and it truly shows through their patient care.Everyone that I encountered seemed very smart, professional, and best of all compassionate. The food is impeccable, and the hospital is spotless. I highly recommend this place. It's why I went 2 years in a row.