Baylor Regional Medical Center at Plano

Address

4700 ALLIANCE BOULEVARD, PLANO, TX 75093 USA

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Phone

(469) 814-2000
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Emergency service available

4700 ALLIANCE BOULEVARD, PLANO, TX 75093 USA

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Consumer feedback about Baylor Regional Medical Center at Plano

Cinde Rawn
Cinde Rawn

5 out of 5 stars

posted 17 hours ago

Two extended visits here with an aging relative, admitted through ER, and we have nothing but praise for the care she received. As with any organization, there were people and personalities we preferred but the care was excellent all the way around.

I do wish the food ordering system was simplified or online for the family caregivers trying to manage all aspects of care while carrying on with regular work and life.

Melanie Campbell
Melanie Campbell

1 out of 5 stars

posted 3 months ago

TRUST ME!! It wouldn’t matter if they DID report these terrible doctors to the board! I DID! Had tons of documentation to back up my claim and they STILL found no basis in which to fault my doctor whom maimed me for Life. This hospital knew about it too.
This Board looks out for its own. I no longer have any regard for that certificate backing any physician I see. Word of mouth only for me from now on!!! What a joke. We put our total trust in these physicians who promise to “first do no harm”, and the hospital that employees them and our lives are changed forever more. Forget suing in the state of Texas, it’s capped! Even the state protects these horrible human beings. They show zero compassion, zero care and leave you to pick up the prices of a new life. While they never miss a good nights sleep. Something is very wrong with this whole viscous cycle.

Tiffany Scott
Tiffany Scott

1 out of 5 stars

posted 3 weeks ago

I rushed my husband to the Emergency Room at Baylor/Plano after he suddenly started presenting all symptoms of a heart attack. We were told to wait in the waiting room and sat for over an hour while people that came in AFTER us were seen for more minor things like cold and flu symptoms. We had no choice but to leave and seek REAL medical attention at a reputable hospital. PLEASE DO NOT GO TO BAYLOR IN PLANO IF YOU HAVE MORE THAN A COLD OR THE FLU as they are NOT set up to handle actual emergencies! How absolutely terrifying to watch your loved one struggle to breathe as they’re clutching their chest, and to be snapped at when simply asking how much longer it will be before he was seen.

Fierce J Jewels
Fierce J Jewels

5 out of 5 stars

posted 2 months ago

One cannot base the reputation of a hospital on one evil employee. My mom had brain tumor surgery at this Baylor location, and I couldn't be anymore pleased with the care that was rendered to her. They went above and beyond to make certain that she was comfortable and the nurses were very caring. My mom was also offered rehab before returning home, and her follow ups have been very satisfactory. Her surgery was 5 years ago and she is still well.

Mitch Pritchard
Mitch Pritchard

1 out of 5 stars

posted 1 week ago

Just listened to the Dr. Death podcast and absolutely cannot believe this place is still in business... they let a complete lunatic perform spinal surgery on several people in which he completely botched and ruined their lives and even killed someone.. makes me sick they didn't do a thing to get him barred to prevent him from moving on to perform more surgeries... don't ever go here, they obviously don't care about patients

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