Baylor Surgical Hospital at Fort Worth
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Address

1800 PARK PLACE AVENUE, FORT WORTH, TX 76110 USA

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Phone

(682) 703-5600

Emergency service available

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Consumer feedback about Baylor Surgical Hospital at Fort Worth

Karina Wilson
Karina Wilson

1 out of 5 stars

posted 2 months ago

My mom got surgery and the nurses weren’t very caring, my mom needed help to use the restroom before they got her surgery so I asked a nurse and she seemed annoyed so I went in to help her myself and then the nurse walks in looking annoyed and snatched the iv bag from my hand. And then after recovery my mom was sent to a private recovery room. In that room the nurse was also rude and very annoyed when I asked a question, a lot of her answers were “I don’t know it’s whatever the doctor said”. My mom doesn’t speak very well English so I was there to help her out. And the nurse just kept looking at us like we were dumb. And then after that I asked for a school note and a work note,the nurse was even more bothered so she sent a lady named Pam chambers to do the shcool notes so when she walked in she responded with “so why do you all need school notes and work notes for again?” In my opinion it’s very unprofessional of her to say that the way she did,and not just that but she seemed bothered the whole time she talk to me. She kept asking questions like “so how come you didn’t take your kid to shcool again?” And basically making seem like why the hell are they even here. I felt discriminated by the staff in the recovery room upstairs because they kept emphasizing the “oh she don’t speak English” and she was making faces. Well at the end when she made the school note she emphasized the “she didn’t speak English” so her daughter was here to help. I don’t see how this mattered all I asked for a school note to say tahg I was at the hospital that day. And then at the end when she brought the school notes she said “well I hope that helps” she rolled her eyes and walked away. I honestly feel like it was discrimination due to my mom not speaking English very well. The staff was all white and they seems to be treated better then us. I’m not just saying this that’s just what it seemed like. I am left very saddened by the way my mom was treated.

jodie utter
jodie utter

5 out of 5 stars

posted 10 months ago

My mother had surgery yesterday morning. All the staff have been wonderful. The room is clean and really modern. Even the food is excellent. We couldn't be happier.

Keith Rogers
Keith Rogers

5 out of 5 stars

posted 1 year ago

Great staff, very friendly and very professional! I highly recommend them...in fact. I'm heading back there at 1:30 pm today for the second procedure on my back! I'm in very competent hands! Thank God for their skills, their compassion & their devotion to the patients they tend to every day!

Beka Martin
Beka Martin

5 out of 5 stars

posted 1 year ago

I had a very long and difficult surgery in December and they were extremely nice and accommodating to my family and pastor. I was very well taken care of by the staff and was the best stay in a hospital I've ever had in my life. I was comfortable and after a week of being in there with physical therapy included felt great and well rested when I left. The staff was excellent and was there for me no matter the time or need.

Kyra Deen
Kyra Deen

1 out of 5 stars

posted 1 year ago

DO NOT USE THIS HOSPITAL.....THEY RUSH YOU OUT EVEN WHEN YOUR NOT READY...MY MOM WAS IN THERE PUSH THE NURSE BUTTON FOR HELP AND JOHN THE TECH AND NURSE (BLANCA) IGNORE HER. MY MOTHER LOVES EVERYONE BUT NEVER FELT GOOD AROUND THESE TWO EMPLOYEES. SHE WAS IN TEARS AND PAIN ASKING FOR HELP FOR 20 MINS.THIS NURSE (BLANCA) HAS POOR BED SIDE MANNERS..BLANCA SHOULDN'T EVEN BE A NURSE SINCE SHE HAS A BAD ATTITUDE TOWARD PATIENTS.