Bedford Memorial Hospital
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feedback about Bedford Memorial Hospital
Dealt with dr Ramos. Great experience. Fast getting in. Spent a lot of time with us. Thanks for taking us serious and treating us as if u cared. Would recommend!
This is the second time I have had to go to this ER in about 15 years. Both experiences were perfect! The doctors and nursing staff are excellent in my opinion. On my most recent visit Dr. Dove was very patient and kind, very knowledgeable, and I felt looked at the whole picture of what was going on, not just a quick fix to the emergency at hand. She has a great bedside manner, and tried a procedure we wouldn’t know for sure would work, but it did!!! Now, I probably would not go to this hospital for a more serious surgery, but I know if I had to they would do all they could to help me.
At approx. 5:10 pm today I drove my husband, Norman to the Bedford ER. He was suffering severe abdominal pain which appeared to be spasms caused by 3 days of constipation. Someone did come outside the door with a wheelchair to take him inside while I parked. The young man at the admitting desk was very helpful. He brought up all my husband's records, issued him a wristband and said to wait in the waiting area until someone came for him. So far so good. After waiting approx. 10 mins. (1 other patient was waiting) Norman experienced severe pain from spasms. I went to the desk and asked if there was some place he could lie down as that was the only way he got relief. I was told there was no place for him to lie down. A hospital ER without a gurney or bed in sight? I waited a few more minutes and he was still in pain. I went and asked if there was a gurney he could lie on. Answer "No". "Sorry". By this time Norman asked me to take him home where he could get into a prone position. On the way out, a nurse (I thought) appeared and I asked her if he could lie down somewhere or we would have to leave. She stated she was from X-ray and couldn't help. We left and I brought him home and into bed.
I called back to the hospital to talk to Shift Nurse. Was told she was out of her office but to leave message and she would call me back. That was 2 hours ago. No call. It is currently 7:45 pm. No sense putting Norman thru another ride to the ER until I know they have some gurneys or beds at the facility.
We have not had to use this facility but we were excited with all the apparent improvements. We must have expected too much. Virginia Fowler.
Didn't even want to give 1 star! This place is beyond ridiculous and I will never recommend this place to nobody not even for a common cold! I've watched people in extreme pain ( me being one of them) pushed to the side to save a raging meth addict and make he/she comfortable! I am at a loss for words considering I have been here 4 hours passing blood and in excruciating pain with a kidney stone and have still not seen a doctor or received so much as a Tylenol for the pain! I was taken out of a room with a bed and put into the room where they put prisoners with no bed a hard cold chair and no call bell! Needless to say this will be my last trip to Bedford hospital and my opinion of this place is beyond ridiculous! If u want to die by all means come to Bedford hospital unless u are a drug addict and they will do everything they can to save u then!
I was there visiting a relative. The staff waiting on her very polite, courtesy,helpful of her needs. Also to us.