Bedford Memorial Hospital

When you have something going on and you need to get in quickly, so you call to ask if they're busy, so you know which hospital to go to. They were the only hospital who could not tell me if they were busy. Very unfortunate that they don't train the people who answer the phone so open your eyes and look around. Myself oh, I know the importance I'm not going numb to your profession maybe they need to do some ethics training.

Out of the ten times in one year that I was there. I had to be in their rehab at Christmas time. There was singing of children in the hallway. They were passing out Christmas bags. This was such a treat. I have always had great nurses. Thank you Niki Frederick

Dealt with dr Ramos. Great experience. Fast getting in. Spent a lot of time with us. Thanks for taking us serious and treating us as if u cared. Would recommend!

What I think is weird it's getting to the hospital at 11:06 a.m. waiting over an hour to get called to the back to be seen and still at the hospital waiting to see the doctor with a kid who's got a fever over a 103.1 and has a really bad cough and it's not busy! Well someone just came in but turned around and left after checking lil man for like 2 seconds with out saying anything! I just got one of the nurses to come check his temperature again and his fever has went up. We asked when the doctor will be here and she said that she would check and still nothing being done.

At approx. 5:10 pm today I drove my husband, Norman to the Bedford ER. He was suffering severe abdominal pain which appeared to be spasms caused by 3 days of constipation. Someone did come outside the door with a wheelchair to take him inside while I parked. The young man at the admitting desk was very helpful. He brought up all my husband's records, issued him a wristband and said to wait in the waiting area until someone came for him. So far so good. After waiting approx. 10 mins. (1 other patient was waiting) Norman experienced severe pain from spasms. I went to the desk and asked if there was some place he could lie down as that was the only way he got relief. I was told there was no place for him to lie down. A hospital ER without a gurney or bed in sight? I waited a few more minutes and he was still in pain. I went and asked if there was a gurney he could lie on. Answer "No". "Sorry". By this time Norman asked me to take him home where he could get into a prone position. On the way out, a nurse (I thought) appeared and I asked her if he could lie down somewhere or we would have to leave. She stated she was from X-ray and couldn't help. We left and I brought him home and into bed. I called back to the hospital to talk to Shift Nurse. Was told she was out of her office but to leave message and she would call me back. That was 2 hours ago. No call. It is currently 7:45 pm. No sense putting Norman thru another ride to the ER until I know they have some gurneys or beds at the facility. We have not had to use this facility but we were excited with all the apparent improvements. We must have expected too much. Virginia Fowler.