I went to the emergency room on Friday morning, June 29th at 2:00 a.m. We got right in and Robert our nurse, was the most attentive, compassionate, knowledgeable and informative nurse I have ever had and unfortunately, i have been to many hospitals and emergency rooms! There was also an EMT named Mike that worked with our nurse, Robert who was also very attentive and kind. I was seriously blown away by the attention i received and the entire experience was so positive! He actually dimmed the fluorescent lights and checked in with my wife with whispers, as to not disturb me as I rested. I was admitted to the hospital and my nurse Whitney was wonderful! Truly a positive experience considering how sick I was!

My husband fell last Saturday, fracturing his nose. The care he got at Boca Regional ER was wonderful. Having seen the inside of just about all the hospital ER's in our area, I must say this is the best. Other than being very very cold in there, it was as comfortable as an ER gets and he was taken care of pretty quickly considering it was a full house. The doctor was absolutely terrific, very calming and knew what he was doing.

They are extremely caring, understanding, and helpful to all who need it. I visited the emergency room with my fiance because she had a slip and fall. They made sure she was fully comfortable and assisted her in every way and made sure I was comfortable as well even though I insisted it was not needed for myself.

I am absolutely disgusted at the level of care we received yesterday at the Emergency room. My pediatrician advised us to take our newborn to the ER due to severe reflux and some tummy issues our baby has had going on. He had been completely inconsolable for 5 days straight. The pediatrician that tended to us did 3 things: checked his ears, checked his heart rate and handed him back to us saying that our baby was perfectly healthy and just had colic. He told us we might as well stop the reflux medicine because that wasn’t working, and just to “love on him.” There was no testing done, even after we had told him our pediatrician had requested this. He was extremely patronizing and said “it’s okay, I see this with people who aren’t first time parents as well.” I explained that I cannot get my baby to stop crying unless I feed him (which is the entire day), and he told me that then I should go ahead and continue feeding him. My baby was born at this hospital and I thought that he would receive the best care, as he did when he was born, but I was so wrong.

Delivered my daughter here 2 weeks ago. I was induced because of high blood pressure and preeclampsia. Nurse Susan C. & Doc Dennis were absolutely AMAZING when it came to treating me. They kept me and my family informed every step of the way. My health was up and down during labor and delivery but the staff stayed calm, friendly, and professional every step of the way.