Boca Raton Regional Hospital
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feedback about Boca Raton Regional Hospital
Was in this morning. Extremely clean from the ER lobby to the individual patient rooms. All the diagnostic equipment came into the room, which was very nice. Staff was extremely friendly and polite. No clue where the negative reviews are coming from, but this hospital was great and I wouldn’t hesitate to recommend.
We had a billing problem that was rectified immediately following our google review by Chris, the manager of the business department. For the first time in months we were able to have a conversation with someone who listened to our problem and helped us solve the issue. We wish it was this easy from the beginning, but we do appreciate Chris's prompt follow up and correction of the mistake. Aside from this post-birth billing issue, our birthing experience at Boca Regional was 5-stars. Now that we were able to resolve this billing issue, we will be returning to the hospital for future needs. Thank you, Chris!
Excellent hospital, clean, efficient, busy, constantly updating the facade and critical areas. They have now a dedicated neurology building, a new advanced women’s center, a cancer center. The doctors are good and the nurses are as well. Much better experience than you’ll get at the other hospitals nearby.
It is best, if possible, to make sure your doctor is affiliated with and active at this hospital. This helps ensure rapid care and minimize mistakes that can occur when no one knows you or your medical history.
A great hospital with excellent service. Maternity unit is absolutely amazing! Nurses are very caring in every way. This applies to the labor and delivery nurses, nursery nurses, and postpartum nurses. The maternity unit is also very clean and modern with great security.
ER is also very clean and modern. Most rooms in the ER are very “private” unlike West Boca Medical. Superb and caring physicians, nurses, and auxiliary staff.
Now all they need is a pediatric ER, so I don’t have to continue going to West Boca Medical. Keep up the great work!
In ER about to be released, thank God. Amazing staff, from reception to the ER Doctor. I fortunately don’t frequent these establishments but wow, super people, kind, asked all the right questions, did the appropriate tests and really cared for me. Dr. Gines is amazingly thorough and just super easy to talk with. What a professional and cool individual. My nurse Johann was great and Sam was super kind too. May God Bless them all, great people.