Bon Secours Depaul Medical Center

Address

150 KINGSLEY LANE, NORFOLK, VA 23505 USA

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Phone

(757) 889-5000
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Emergency service available

150 KINGSLEY LANE, NORFOLK, VA 23505 USA

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Consumer feedback about Bon Secours Depaul Medical Center

Rebecca Hooson
Rebecca Hooson

1 out of 5 stars

posted 1 week ago

I am 19 weeks pregnant with high flu like symptoms. The doctor here was very rude and didn't want to test to make sure I don't have it. He basically was calling me stupid for not being able to take care of myself and coming to the hospital. This hospital is one of the worst I have ever been to.

Shanna Jones
Shanna Jones

5 out of 5 stars

posted 4 months ago

They were pretty busy but as soon as I walked in I felt like I was the only patient they had. They were all very polite and attentive to my needs. I felt like they truly wanted to help me feel better.

Sara Westfall
Sara Westfall

5 out of 5 stars

posted 5 months ago

I was at a conference and became ill and was in terrible pain. Not being from Norfolk, I didn’t know where to go. First went to Sentara and the place was a mad house. People had been waiting for over 6 hours to be seen. I left and came here. Was in and out in 3 hours. I had X-rays, CT scans and lots of blood work. I was treated very well and all the staff were friendly. I would go back if I am ever in need of emergency medical care while in Norfolk.

rachel brown
rachel brown

1 out of 5 stars

posted 8 months ago

Please for the love of God do not go to this place. I was having an allergic reaction to some pain meds I was given hours earlier. At another facility.
I went to emergency room there. Instead of listening to me they acted as if I was on drugs I drove myself there with my 13 year old son to help me, and they berated me in front of him. Would not allow him to treatment area with me. Refuse to give me any medical assistance.( I even brought the pills with me to show them what exactly it was I had taken so I could be given the proper antidote ) Instead they allowed me to suffer in agony . I had to wail on the floor because I was ready to kill myself from the torture . It was the most horrific experience of my life. They took blood work and could of easily proven I was not on drugs . When I asked for the blood work results later to take up the issue with management. They claimed , they had not tested for that. If my mother had not come and threaten to contact her attorneys' and kindly ask them to provide me treatment I may have died . The Nurses were especially awful. If I could give negative 0 stars I would. This place should be shut down.

Samantha Wiggins
Samantha Wiggins

1 out of 5 stars

posted 11 months ago

absolute worst hospital I have ever been to. my last experience was in January of 2018. was sent via ambulance from urgent care for chest pains and shortness of breath because I was 36 weeks pregnant. keep in mind that I was tested at urgent care for strep and the flu. the nurse retested me for both. took the strep swab and jabbed it against the back of my throat and took the flu swab and shoved it so far up my nose I swear she touched my brain. being 36 weeks pregnant, they made me do 2 MRI scans on my chest and because baby was moving so much they couldn't get a good image. the doctor ordered a radioactive scan that could have harmed my baby and tried to force me to do it. they started wheeling me into the room when my husband and father had to stop them and the scan tech herself didn't even want to do the test. not even an hour later, I made them schedule medical transport to take me to a different hospital. my experience before that was when I gave birth. I was taken by ambulance from my house because I was losing blood. I was already scheduled for a c-section at a different hospital but the doctor still made me wait almost an hour before she did an ultrasound and then decided about 20 minutes later that 'it was time' to start the procedure. after the birth, I watched the nurses wheel my children up and down the hallways hitting bumps in the floor and practically throwing my children out of the bassinets. also had one nurse that was trying to burp my child and was throwing her around like a rag doll. if I ever have the choice on where to go, I will NEVER go back to DePaul. I would rather take my chances on going a longer distance to a different hospital.

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