Bon Secours St Francis Medical Center
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13710 ST FRANCIS BOULEVARD, MIDLOTHIAN, VA 23114 USA

Address

13710 ST FRANCIS BOULEVARD, MIDLOTHIAN, VA 23114 USA

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Phone

(804) 594-7400

Emergency service available

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Consumer feedback about Bon Secours St Francis Medical Center

Cheryl Peters
Cheryl Peters

5 out of 5 stars

posted 9 hours ago

I visited my mother after her surgery and was extremely impressed with the facilities and the staff. Everyone was friendly and helpful. Free valet parking was a big relief after driving in from out of state and being unfamiliar with the location. The equipment in her room was state of the art and the staff regularly checked on her and was so caring. There were nurses, aids and techs that came in while I was there. The cafeteria called her to see what she wanted for her meal. A chaplain's aid stopped in to offer support. I don't think she could have been better cared for anywhere else. Very impressed.

Tony Pantoni
Tony Pantoni

4 out of 5 stars

posted 1 month ago

I came in with shortness of breath and within seconds was cared for. I spent 4 days in the hospital and I received so much attention. Everyone from the multitude of doctors and nurses I saw to the trash removal person were all interested in one thing....was there anything I needed or wanted? This was non-stop. The fare was very adequate. Also I felt I was in charge of my care. I was given very specific information continually to make prudent decisions. I'm glad this is my hospital.

Hadley Capshaw
Hadley Capshaw

5 out of 5 stars

posted 1 month ago

It wasn't me, but my mother stayed here for her breast cancer surgery, and her experience was wonderful. The hospital and the room she stayed in was well-maintained and clean. Her nurses were very helpful, answering every question we had. The food was actually better than we expected. She had a wonderful stay, and I would recommend this hospital.

Chris Lewis
Chris Lewis

1 out of 5 stars

posted 1 month ago

Not sure how they received their rating for being one of the best hospitals? This hospital is a joke all the way around from the Nursing Staff to the Case Managers are absolutely the worst I have seen. No attention to the patient whatsoever. Nurses say they will come back to check on you in an hour.. 4 hours later they may show up. My mother was there in ICU for two weeks and then in a regular room for another week. When they moved her from ICU to a regular room, they moved her in the middle of the night. Ridiculous! She would also lay in her feces for an hour or more before they would show up after she used the call button for help.
Staff goofs off in the halls at night when you are trying to get some rest. Non stop foolishness.
If I were you, go somewhere else even if your life depends on it!

Latisha Jones
Latisha Jones

5 out of 5 stars

posted 2 months ago

One on the best hospitals! No one wants to be in the hospital but if it ever came a time when you had to, I will say St.Francis is one of the most warm,personable,compassionate,caring, empathetic hospital/healthcare facilities you can find! Saying that the nurses, nurse technicians, dietary workers and doctors are the best would be a understament , they are extraordinary!!!!