Borgess-Lee Memorial Hospital
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feedback about Borgess-Lee Memorial Hospital
I wouldn't take a dead dog to any Borgess Lee affiliation. If I could give them Zero stars I would. I should have stayed with my gut instinct and went to South Bend. The doctor had no bed side manners, I sat there crying for 3 1/2 hours in pain my foot sliced and glass in it. The doctor ripped it back open when it was healing and did nothing to stop or sooth me. Then left me to leave with nothing than a gauze wrap around my foot. I could have gotten staph, my foot to this day hurts so bad when it was incorrectly stitched up. NEVER AGAIN!
I guess I've been fortunate. I've only had good service and experiences at this hospital. The staff have always been empathetic and kind. There is rarely a wait to get labs done. The ER staff is wonderful. There have been very minor things that gave me cause to concern, but they have never led to any problems whatsoever.
Awful experience. Dr. Hammons did not listen to me and completely belittled me. When I asked to speak to him again he sent in a nurse to explain that he would not be running any tests and that I needed to go elsewhere.
Visiting my family was a much different experience than in the past. I used to come to Lee Memorial, now Borgess Lee in the past and swore I would never go back. My father came in through the ER and I wanted him to go somewhere else. However, much to my surprise, the care from the ER to the hospital stay was WONDERFUL. I was impressed with both the knowledge, staff and overall care. Everything was explained to me and my family and I know my father appreciated it very much. During this hard time it's good to know there are such people -who got your back. Much different than the previous hospital. Whatever you are doing keep it up! I want to stay in my community, but before I wouldn't have and now ABSOLUTELY.
I don't usually rate anyone, but this is totally different than what I experienced before, so I HAD to write.
Thank you for being the local hospital we NEED.
Lastly, I can absolutely understand the ratings from previous patients PRIOR to THIS year, but not now... Whatever their issues are their comments don't fit AT ALL with my experience. Hope this helps and changes your thoughts on our local hospital.
My experience with the care and kindness given to me in the emergency department was excellent. I am comforted knowing Borgess Lee and it’s staff are only minutes away if I should need there help in the future.