Boston Medical Center Corporation
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feedback about Boston Medical Center Corporation
Really bad service, more than 5 hours for waiting for emergency. Really bad attitude from staff. They did not care about patients, while the patients have to wait for along time, they just eating, talking and do something else.
BMC has always been a place where I’ve received excellent care and service. I had to come to the ER here a few years ago, and I still tell people about the doctors’ and nurses’ pleasant bedside manner and speedy and accurate diagnosis and treatment. Today, I’m not feeling well and called to see if they could squeeze me in and they were able to within the hour. Great place!
I’m glad they hung up on me if their phone service is anything like their face-to-face service. I tried to make a simple appointment in the family medicine office and each person I talked to was rude and just wanted to transfer me to the next person.
Worst experience I have ever had at a hospital in my life last night I had a appointment at 5:30 and the MRI department they did not take me back until about 6. As I was sitting there in the waiting room in the back. I can hear them just talkin about a bunch of nonsense as they were doing people's MRI. When I finally got back to the machine it was almost 6:30. Which my anxiety has already set in. She keeps coming out telling me a few more minutes that they're behind . And I asked well why didn't y'all just cancel me and reschedule me. she tells me to hold on hold on it will only be a few more minutes which was another 10 minutes . After she finally comes gets me and I perceive to get in the machine to do it breast MRI and the pole in the middle of my chest is very uncomfortable. The lady told me if I need to ring the bell she will come in and we will handle whatever the situation it was. After being in the machine about 10 minutes I could not breathe and my chest was hurting I ring the bell.a and tell her She tells me what's the problem I tell her I can't breathe and my chest is hurting. Instead of her coming to the room to check on me and to see if I was okay or to keep asking of the intercom how I was doing ,as other places have done when I've done MRIS. They coming to the room and check on you. This woman had the nerves to tell me to hang in there only eight more minutes. In which I froze and started having a serious panic attack and couldn't even ring the bell because I was Frozen with fear. Then she proceeded to tell me you only have four more minutes and that's when my anxiety panic attack kicked in overdrive and I thought I was dying. When she finally comes in she tries to touch me , I pull away and she tells me you can tell a man designed this machine it's not for comfort. The issues that I have if I ring the bell you stop with the hell you're doing and come check on your patient. I was supposed to have surgery there and I would never even think about returning to that hospital. I will return to Beth Israel Deaconess , Where they treat you with RESPECT AND DIGNITY...AS person who works in the medical field and People with disabilities ,this is unacceptable .People in the medical field need to be a little more supportive and understand especially when have a person in that tiny machine and if they tell you there's an issue you stopped the machine .and going see to your patient. You cannot send my body to this place if I was dead let alone alive I am truly disappointed with Boston Medical MRI staff team. And I am filing a complaint against them.I have anxiety and panic attacks so bad this morning to I couldn't get up and go to work I feel like my walls are closing in. I just hope that this never happens to anyone else with dealing with this hospital and that you all fix it.
Had baby #1 last year in June. Staff was amazing. Shoutout to Midwife Karen and Nurse Lisa. We are scheduled for #2 tomorrow. Looking forward to the great staff again.