Boston Medical Center Corporation
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1 BOSTON MEDICAL CENTER PLACE, BOSTON, MA 2118 USA

Address

1 BOSTON MEDICAL CENTER PLACE, BOSTON, MA 2118 USA

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Phone

(617) 638-8000

Emergency service available

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Consumer feedback about Boston Medical Center Corporation

Boston Medical Center
Reviewed from Google

3.7 out of 5 stars

C Private
C Private

1 out of 5 stars

posted 1 month ago

A half star would be more appropriate. Operators answering main phone line are unprofessional. 1st call to select 0 for operator was answered with a mumble then I was disconnected. 2nd call to operator again I had no idea what she said when answering the call...just a fast mumble. Was finally transferred to office I requested and their phone skills were not much better. Would barely answer my questions. A little phone training would help your staff.

Kim Uyen
Kim Uyen

1 out of 5 stars

posted 1 month ago

These women that I talked to on the phone were rude with despicable tones. Answering the phone shouldn't be their jobs at all. I wonder if it's because of their work environment causing them to talk that way to the customers. They're rude to you making it hard for you to be nice to them, it's a vicious cycle that needs to break.

Art Hoe
Art Hoe

1 out of 5 stars

posted 2 months ago

You have very poor operator service. I spoke to this one woman with a deep voice (could be a man but I’m betting woman) and she didn’t even greet me. Sounded like she was caught in the middle of her snack break (at 1pm) and smacked her food down as she spoke to me. Didn’t even conclude the call properly; just said “That’s it?” And ended the call. Horrible.

Melissa Bergeron
Melissa Bergeron

5 out of 5 stars

posted 1 month ago

So, we, Kevin O'Brien, and I have have been coming here for 8-9 years, since he was life meded off Nantucket. He is a gastro patient, and now unfortunately, a pulmonary patient.
Boston Medical Center, everone from the docs, nurse's, security, ER, to the valet parking associates, have really been exceptionally good to us for all the times we've been here. For surgeries, treatments, for whatever we have come out here for over the years from western mass, you all have been a blessing.
God Bless all that you all do. We are blessed to have Boston in our back yard.
Melissa and Kevin

Myrka Guillaume
Myrka Guillaume

5 out of 5 stars

posted 3 weeks ago

Top healthcare place in Boston with exceptional care without exception

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