If I could leave zero starts I would. The triage nurse just ignored my pleas for help, she said it could be hours as all ambulances and existing people waiting would be ahead of us. Even then she disagreed with all the symptoms my daughter was presenting which I and another professional had witnessed. It was an emergency, I was so scared so we walked and went to Avista where we got emergency treatment and a 'flight for life' ride to a specialist hospital. Has I not left my daughter would be dead. How is it possible for one very old disinterested nurse refuse treatment and be the gatekeeper for help in the ER room.
Posted this on their Emergency room page as well but its worth posting twice. Went in with a severely dislocated and fractured ankle and was not offered any kind of relief. I was shaking and hyperventilating the entire time I was there in excruciating pain. Offered me an ibuprofen before they relocated my ankle. My friend could hear me screaming from the waiting room. Not to mention they have a 5/10 survival rate. Can't stand this place.
I will be eternally grateful to the emergency room and first floor medical personnel of this exceptional, professional, kind and thoughtful hospital. Everyone was extraordinary from the Registered Nurses, Nurses Aides, Respiratory, Physical Therapy, Occupational Therapy teams and the Hospitalist and Emergency physicians. I owe you my life and all my gratitude. I had four inpatient days after going to the Emergency Room, Now that I am home recovering, the Home Health team has been providing excellent telephone support.
This is the second time I have been in the Emergency Room, both times were excellent.
Michelle My Belle
They were very prompt and professional and made us feel well cared for very thorough Christine was wonderful and Miss Joy really knows what she is doing, we appreciated her input and advice. This place has a very good atmosphere and all the staff members from Nicole at the front desk to the ladies who kept checking in on us were absolutely on point
Have needed to use the ER here on more than one occasion with my children. They are wonderful. Great doctors and staff, we feel fortunate to have such an efficient ER so close.