Bronson Methodist Hospital

Address

601 JOHN STREET 42, KALAMAZOO, MI 49007 USA

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Phone

(269) 341-6000
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Emergency service available

601 JOHN STREET 42, KALAMAZOO, MI 49007 USA

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Consumer feedback about Bronson Methodist Hospital

Bronson Methodist Hospital
Reviewed from Google

3.5 out of 5 stars

Shane Davis
Shane Davis

1 out of 5 stars

posted 1 month ago

I had driven my transgender daughter into the ER. She was very sick & it was just the two of us, so I dropped her at the entrance to go park my car. I thought perhaps she could at minimum give her name before I made it inside. When she walked in to register her throat was extremely swollen as she tried to speak & the nurse & security guard just laughed in her face. So, she just sat down & waited for me. At check in she had a fever of 106. We spent more time in the waiting room (with other staff that refused to give the names of those who insulted my child) than in the exam room. She was released. We went to her doctor who immediately recognized her need for treatment (one would assume that a properly trained medical "professional" in a hospital setting would recognize it also if they hadn't found themselves so amused by a deathly ill transgender child) & called the hospital to have her admitted right away. No apologies were ever given. However, the impatient staff on the Pediatric Unit were very kind. ER staff should remember what they signed up for as far as the care of human beings, it's not the lunch rush at Burger King. I'll never in life forget that, knowing how terribly sick she was & she couldn't even go to the hospital to be treated humanely.

Willow TheGrea
Willow TheGrea

1 out of 5 stars

posted 1 month ago

Bronson is an ok hospital. But I well try my hardest not to bring my babies here for medical care. Bronson children’s hospital horrible. I brought my son here back in September 2018. With a long injury when I got up to the Children’s Hospital unit I was accused by doctors and nurses of hurting my child. When I asked for the test results they lied and said that they weren’t in yet. Dr. Sarah Brown, and another male doctor accuse me of hurting my baby Dr. Sarah Brown is unaware of what Mongolian spots are she claimed that I put 6 to 8 bruises on different parts of my babies body when they were in fact Mongolian spots which he was born with. Which later resulted in child protective services taking both of my babies and a long road to getting them back. If your baby is born with purple and green spots on his or her body. I would not recommend you taking your baby into Bronson children’s hospital or Bronson’s ER for any reason because they may accused you of abusing your baby or child. I’m still fighting to get my babies back now in 2019.

john doe
john doe

1 out of 5 stars

posted 2 months ago

I just left here not even 10minutes ago, I sat there for 2 hours watching people that came in after me going back with sprang fingers I’ve been sick for 2months with a lunge infections this is by far the worst place I’ve ever been to and I’ll never return even if I’m on my death bed... The nurse was very rude I went there with the intent on getting answers but all I got was attitude and a long wait..... If I could rate a -10 this place would definitely get it

Alex Cornell
Alex Cornell

5 out of 5 stars

posted 2 weeks ago

I currently work here but have also been a patient to Bronson many times. I hold healthcare to an extremely high standard and I find Bronson is the best in the area and meets most of the standards for being a great medical care environment. The doctors and nurses are transparent, testing is quick and the MyChart for looking at results is extremely nice and user friendly. Of course there is always some bad service and certain clinicians and providers that do not make the best healthcare decisions. But I would trust Bronson if my life were on the line.

Mary Kay MacQuarrie
Mary Kay MacQuarrie

3 out of 5 stars

posted 1 month ago

I just drove after work 2 hours to get a copy of imaging for which I had called about yesterday. Medical Records closes at 1700 the sign said. The door was locked and it is 1600. There was a young lady, who was working there, she looked right at me trying to get in, then looked away.
I went back out to my car and called medical records, she answered and I asked how late she was open and she replied 5/p. I told her that the door was locked. She offered to open it saying she didn’t know how it got locked. I told her no.
I am in a terrible amount of pain and couldn’t make the trip back in.
I used to work at BMH at know how that door was locked.
Terrible customer service.
Bronson used to be better!

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