Bronson Methodist Hospital
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feedback about Bronson Methodist Hospital
Had an ER experience here I must share. Yes, the wait was terrible. We were there on a weeknight and waited three hours for my son who got hit in the face with a baseball and hadn't seen anyone at all. Took almost four hours to even be seen. He had a concussion and a facial fracture. Office wasn't very full, and the staff was filled with happy laughter while everyone waited. Then... we get a bill for his services... I have a divorce decree that states my ex pays 40% of the bill and I pay 60%. I told them we would need statements sent to each party and we would pay. They said no, I can pay it all and figure out how to collect the rest from her. Now.. of course that is possible, but the rude way they ordered me to pay, and threatened collections immediately if I did not had me so angry I just walked out and paid nothing. I'll get to it when I get to it for what is easily the most rude payment department I have ever dealt with in Kalamazoo.
This Hospital sucks largely. ER has Dr.'s that ACTIVELY encourage you to leave and not have anything done here after you have waited in desperation for hours (10+) on end. Highly suggest you go to Borgess, where the real professional's practice.
Their referral policy is ridiculous! Shortly after moving to the area I had to go to the ER for an acute health issue because no provider would see me without a referral. My function never fully recovered because of the time it took to get help and an infusion that I desperately needed. Now my son requires a follow up visit with a pediatric neurosurgeon after suffering a skull fracture in Chicago about 2 weeks ago. Apparently 2 weeks isn't enough time to get a referral coordinated in todays healthcare system so we will likely have to use the ER again for the basic level of care. What a joke.
The ER is a joke they let my husband sit there with chest pains for hours with no monitor on what so ever, he is a cardiac patient. When he said he was getting stressed and needed something they told him he could leave that they were not making him stay there. Every time we go it gets worse. They made me sit in the waiting room for 4 hours I thought I was dying when I finally got in there the "Doc" told me I had a UTI. What a joke. I told them they better to a scan and when they did it was a kidney stone and they wanted to just send me home with antibiotics for a UTI. They have been nothing but rude and uncaring towards us. I will die before I ever go back to that ER.
Don’t go in after midnight ER is painfully slow!!! Unless you’re an addict or can fake real well, the wait is unacceptable!!!! Supposedly was just waiting for a room to get cleaned 2 1/2 hours is a bit much. 14 people just standing around but no one can clean room...”Not My Job!” Poor service!!!!! No stars is more appropriate!!