Carilion Roanoke Memorial Hospital
Are you a current or past patient of
Carilion Roanoke Memorial Hospital?

We may have a special offer for you!

Find Affordable

Health Insurance

Compare

Medicare Plans

Address

1906 BELLEVIEW AVENUE, SE, ROANOKE, VA 24014 USA

Get Directions

Phone

(540) 981-7000

Emergency service available

Are you a current or past patient of
Carilion Roanoke Memorial Hospital?

We may have a special offer for you!

Find Affordable

Health Insurance

Compare

Medicare Plans

Need your medical records from Carilion Roanoke Memorial Hospital?

We can Help!

1Complete a simple secure form

2We contact healthcare providers at Carilion Roanoke Memorial Hospital on your behalf

3Have The National Center for Medical Records send your records as directed by you.

Get My Records

Consumer feedback about Carilion Roanoke Memorial Hospital

David Boyd
David Boyd

1 out of 5 stars

posted 2 months ago

My patient rights were violated. My so called patient advocate was hostile and refused to explain things to me. The experience was fine until the events I just wrote about occurred. Things went downhill from there. The culmination of which was not conducive to my treatment and/or recovery. In fact it was a major setback. I filed a complaint through the Carillon website. I have not even received a confirmation that my complaint was received. Crickets..

Cynde Early
Cynde Early

5 out of 5 stars

posted 4 months ago

Provides the ultimate of patient centered care. I would go to no other facility, unless out of town and an absolute emergency. The staff and physicians are wonderful!! Myself and my husband have both been there for major admissions, for which I feel they saved our lives. They provide consistent care and are open to the needs of the family also. I thank God for the kind hands and intelligence that care for our health

Wesley F Phillips III
Wesley F Phillips III

2 out of 5 stars

posted 3 months ago

I’ve only had a few positive experiences here. I’ve been in the emergency room many times in the 10 years I’ve lived in Roanoke. Each time I’ve been there, whether for me or for someone else, I’ve waited in the emergency room waiting area for an average of 6-8 hours before being seen. I understand that it’s a teaching hospital and that they get a lot of uninsured people as patients, but the wait is ridiculous! I’ve been in and out of Lewis Gale, seen, diagnosed, and given care in less time. The only positive experience I had was when I had my gall bladder out and the birth of my son. When I came in an ambulance I had better care and was seen quickly versus walking in. When I was in patient back in 2012, the week before Thanksgiving, I was seen and misdiagnosed with seizures when I didn’t have a seizure and I was unable to drive for 6 months. Also they found 3 aneurysms but didn’t tell me until February of the next year! Talk about patient care ha! Whatever! Not impressed with this hospital nor most of its staff at the hospital!

Safa Alnubani
Safa Alnubani

4 out of 5 stars

posted 4 months ago

Went to the ER yesterday, the wait was too long for me, everyone that came with flu like symptoms were going in right away.. But the staff are amazing... The nurses and doctors are so understanding and extremely nice they also know what they are doing... I would of gave a 5 star if I didn’t have to wait 4 hours unit my name was called..

Remmele Mazyck
Remmele Mazyck

5 out of 5 stars

posted 2 months ago

There and I have to say they do a good job up there. I'm from South Carolina and comes up there once a week. They kept me updated and my father was definitely doing better