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feedback about Carney Hospital
Really bad experience with Dr. Qiao in the endocrinology. They are never able to send the prescription correctly to the right pharmacy. Its not rocket science, but it always ends up in the wrong pharmacy or with a wrong quantity/refills. The office never answers their phone, if you try to call them to get it corrected.
To top this all off, this past time they billed stuff incorrectly. Been over a month trying to resolve this and no one knows why it was billed incorrectly and just keep transferring to another department just to get a machine. Even the freaking customer advocate of the hospital does not return calls!
If you are not dying, I'd go else where.
Regarding the response below: I did try to get the issue resolved by contacting the doctor's office, the hospital billing dept, patient advocacy group, corporate offices of Steward Health Group (Michelle Marko) and the operations director of Steward group (Chris Clodi). 3 months later, still nothing. So the response you posted is useless!
If you're going there for mental health issues DON'T. Especially if its an emergency. Their BEST team is actually Bay Cove and based out of BMC the people that 'assess' you aren't anything more than sales reps. They only want to get you moved into one of their facilities. Emergency dept. for some reason refuses to call the psychiatrists that are IN the Carney. I assume, because they're a different group, SMG. This is criminal as it's putting the $ before the patient.
Also by signing discharge forms you agree that: "I understand that the emergency care i received is not intended to be complete and definitive medical care and treatment."
So if you need a band-aid or some water. Emergency Dept. is the place to go.
Takes a whole month to see your PCP in this hospital. In a month Sickness either cure on its own or get too bad you end up in ER. Plus the nurse will never call you back for any of your medical concerns.
My biggest mistake to switch to this hospital
Poor service can’t get any water enough tho they give me ice. They won’t let me leave even I’m healthy. When I trying to leave My Owe Doctor told me That I was Going To Die Screaming in my Face. Terrible Service IN HISTORY. They put me to sleep when I was trying to leave sick people.
Worse hospital ever. ER is terrible