Carolinas Healthcare System Union

Today, my mom needed to go to the hospital, and while she was getting her scan done, I kept seeing trash or blood stains in the room. In the hospital!

Where my mom is supposed to find out what's wrong with her and get better, not be contaminated by other peoples illnesses or diseases! I'm disappointed in the cleanliness of this place.

Something that was supposed to be in the hazard trash can is laying next to it! Then, the tray they use to get their needles ready had yellow stains. My sister called to complain, and they were snooty, rude and grumbling. Then, this has nothing to do with the structure of the hospital, but even their soap dispenser was taped to the wall. Her blanket was also stained, but I didn't get a picture of it.

But, this has nothing to do with the nurses and doctor that did take exceptional care of my mom. But either way, this place was disgusting!
I am not pleased Monroe Hospital!

Took my 25 year old son there today. His appendix ALMOST ruptured thanks to those people. Waited for hours with him in terrible pain. They ignored us. Thank God for Novant
!!! Will NEVER go back to CMC Union again.

i want to know to to file a complaint on this hospital . My husband and I waited 5 hours in the waiting room to get seen and when they finally got us a room , we waited another 45 mins. My husband went to ask if we could leave because we just wanted to go somewhere where we could get actual medical treatment & a doctor came as soon as possible to tell us we “must not be hurting” cause we wanted to leave . He made us feel small and dramatic . I’ve never felt this way in my life .. we were in a car accident that wasn’t even our fault and we’ve been getting treated like we wanted to waste there time on purpose. So if someone know where I can complain please let me know.

By far the best hospital ive ever been too. Most of my time was spent in the matrnity part. Great care, great service and great food in the cafeteria.

If a loved one is ever admitted and on the 4th floor, I would highly recommend requesting the nurse named Terry. She is a God send, literally such an amazing nurse, who truly loves her profession and has a heart of Gold. Couldn't be more grateful for her.