Carolinas Med Ctr-University

Brought my mom here for what we thought was a heart attack - all the classic symptoms. We’re still waiting to be taken back 2 hours later. I guess it’s a good thing that it’s probably not a heart attack, otherwise we could’ve just cut out the middleman and gone straight to the morgue. Took 15 minutes for them to get an EKG, then another 15 to find a doctor to actually read the EKG. All the nurses were incredibly snotty and acted like we were just drug seekers as my mom is gasping for breath and has tears dripping down her face. Atrium healthcare strikes again. At this point I’d rather someone just let me die at home than be brought here to be belittled and ignored until I either died or spontaneously felt better and left on my own.

I needed something really simple and unfortunately the way the system is set up, you have to jump through hoops for simple things. I explained this and they understood exactly how I felt, they went above and beyond to get me in and out without all of the extras. I was in and out in 10 minutes and I got exactly what I needed. Genuinely pleased!!!

I went in the emergency room I got checked in right away and I was in a lot of pain they got me in a room quickly the nurse was very nice her name Lauren the doctor was excellent doctor Wilson I had a great experience the registered nurse was great

I would give a rating of zero if possible. It’s hard to believe that the quality of care at University can continue to decline at such a fast rate. The reputation has one of the worst in the area. What once was quality, first class care is now terrible.

I’ve been here since 4am. Was the only patient in the waiting room. They gave me a room quickly but now I’m still here waiting in my room at 6:50am. Not even seen by a nurse yet. Been bleeding heavy since I walked in. If I die It’s there fault.