Castle Medical Center
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feedback about Castle Medical Center
I moved here from Texas a couple months back. Everything is new to me, I felt so isolated, just saying...honestly. I had this annual exams last year ...my health insurance from Dod as civilian says no need for referrals but my chosen PCP referred me anyways to this facility for my mammogram. Little did I know that I am out of network ( I WISH THESE RECEPTIONIST TOLD ME, AT LEAST) otherwise I should have went to other facility where I am 100% covered. LESSON LEARNED: READ MANUALS, ASK FOR FURTHER INFORMATION) because other people will take advantage of someone's stupidity....ugh!
I had a great experience at Castle, I broke my ankle on my first day in Oahu, everyone from the receptionist, to the nurses, x-ray tech, tech that did my splint and of course the doctor were fantastic. Very professional, extremely nice and I was in and out of there in under 2 hrs having been attended for my problem in the best way possible. Great care, wonderful professionals.
Ever since me and husband been station in Hawaii I have to say castle medical center has been nothing but amazing!! Best center I have been too especially the obgyn!! Great midwives and everything!! Coming from a person who experience bad obgyn in trippler! I’m glad I got recommended here, also recommending other people to go to this especially for OBGYN!! ❤️
I had to go into ER last Tuesday early morning. I ended up having to get surgery to remove an inflamed appendix.
From the moment I arrived, I was treated very professionally, with compassion, and great care. The staff, nurses, doctors, everyone I met was friendly and attentive.
They very efficient in getting my necessary tests and reaching a diagnosis, responding to my requests for anything, and putting me at ease prior to surgery.
I can't say enough great things about this hospital, especially the ER staff. Even the volunteer who wheeled me out to meet my wife who picked me up was awesome, smiling, super friendly. 2 Thumbs Up, keep up the awesome work you guys!!!!
6 hours to get my son stitches after splitting his face open in a nasty fall, empty rooms and staff seemingly lounging around. I'm furious, if negative ratings were possible I'd throw the book at them. Disorganized and unable to complete simple procedures in a timely manner. I will happily drive my injured, sick, bleeding or barfing family members to kapiolani from now on. Shame on you Castle.