Catawba Valley Medical Center
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Address

810 FAIRGROVE CHURCH RD, HICKORY, NC 28602 USA

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Phone

(828) 326-3809

Emergency service available

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Consumer feedback about Catawba Valley Medical Center

stacijingram
stacijingram

1 out of 5 stars

posted 1 week ago

Horrible staff. Fiance came in with chest pains at a level 9. After waiting /2 HOURS/ to get to a room in the ER and then taking other patients who came in AFTER us, the nurse who took is back decided it would be a good idea to tell off someone who is worried about their loved one having CHEST PAIN. This is after we visited the Urgent Care and the Urgent Care phoned ahead to let them know we were coming and to get us in quickly.
Horribly rude. Would no recommend. Will not be going back to this hospital. Would like to be contacted by the admin about this experience.

Sarah Toffoli
Sarah Toffoli

1 out of 5 stars

posted 3 months ago

This hospital has downright horrible billing practices. They failed to send a bill for almost 8 months, then called demanding money I didn't know I owed. I asked why a bill was never sent - they claimed they lost my address. I asked for a paper bill - they sent an itemized bill with no option to pay by check. I called again asking for an actual bill - the rep claimed they sent the original bill in February (after claiming they didn't have my address anymore), but finally sent one out. I sent payment on receipt and the check still hasn't come out of my account almost a month later. I find it highly unlikely that it was lost in the mail. Trying to pay bills to this hospital is a nightmare. After calling to ask if the check has been received multiple times, today's rep "can't pull up the system and will have to call back." Ridiculous.

Jeanne Davis
Jeanne Davis

5 out of 5 stars

posted 2 months ago

Caring for an aging parent has many ups and downs. However, we never dread going to the hospital because the care CVMC provides during each visit is ALWAYS better than expected. We’ve had 2 ER visits, 1 surgery and other overnight care during the past 6 months. EVERY staff member has treated her with kindness, respect and helped her retain dignity. CVMC is the only hospital our family considers for treatment.

Susan Montgomery
Susan Montgomery

1 out of 5 stars

posted 1 week ago

Slow horrible staff sent my daughter there cause she was’nt feeling good after four in the morning just got home and they done nothing for her sorriest hospital ever!

Greg Foster
Greg Foster

5 out of 5 stars

posted 4 months ago

I love this hospital! My family and I have been in almost every area of this hospital at one time or another... the emergency department, surgery, ICU, a regular room and the birthing center and we have never received anything less than the best of care. Many thanks to CVMC and staff!